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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

33% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2351)

Great Idea, Great Execution

Laka, in my view, is the sort of organisation that we would like to see more of in other walks of life. Their disruptive, customer-centric, business model is a welcome change from the usual painful insurance experience that we are all used to. Congratulations to the team for daring to be different! Reviewed on: 6th September 2018

Unbelievably good service, especially when I had a claim - They paid the same day!

I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date. On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful. What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly. A huge thanks and Laka have a customer for life! I would highly recommend Laka! Reviewed on: 5th September 2018

Fair and friendly

Sharing claims rather than paying premiums is really cool - it’s fairer and cheaper Reviewed on: 4th September 2018

Great idea, looking forward to it in Southeast Asia

Love the concept of not paying any premiums upfront, but rather a share of the actual claims cost at the end of the month, up to a clearly communicated personal cap. Customer-centric from the model up. Looking forward to seeing this biz branch into other verticals, and come to southeast asia to take the local scene BY STORM Reviewed on: 4th September 2018

Laka - on our side

I am so impressed with Laka. They have single-handedly restored my faith in the insurance industry. They are transparent, uncomplicated, friendly, and work hard to be sure that my claim is settled. Amazing. Reviewed on: 3rd September 2018

Undeniably good

The guys and the team of Laka do their best to make sure that all needs of their customers are satisfied! 5 out of 5 stars!! Reviewed on: 3rd September 2018

Great Concept

I really like the idea of basing insurance on real claims instead of on ex-ante calculations! Reviewed on: 3rd September 2018

Genuine innovation

So glad to see ancinoant thinking from scratch about how to provide a rear product for cyclists Reviewed on: 3rd September 2018

Amazing!

Laka has changed the way we think about insurance and saves us money in the process. Would recommend to everyone! Reviewed on: 3rd September 2018

Just what the industry needed

How can you not love an insurance that is so transparent and where interests are aligned. Unique! Reviewed on: 3rd September 2018

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Laka: Cycle Insurance reviews

33% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Laka: Cycle Insurance now

Laka Cycle Insurance reviews (2351)

Great Idea, Great Execution

Unbelievably good service, especially when I had a claim - They paid the same day!

Fair and friendly

Great idea, looking forward to it in Southeast Asia

Laka - on our side

Undeniably good

Great Concept

Genuine innovation

Amazing!

Just what the industry needed

Review Laka: Cycle Insurance now

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