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Laka: Cycle insurance reviews

View other Laka products
4.86
Based on 2,962 reviews, last reviewed 13th Oct 2026
6575% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great value insurance for my e-bike. Great value insurance for my e-bike. Easy to understand and straightforward application. Reviewed on: 13th October 2026
Grant L's avatar
Grant L

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2962)

Brilliant service

5
I wouldn’t go anywhere else for bike insurance. The customer service is super quick and personal, and my claim was resolved within days helping me to get back on my bike in no time! Reviewed on: 1st September 2021
Rebecca Gaitch's avatar
Rebecca Gaitch

Great!

5
Great communication all round, great service! Reviewed on: 1st September 2021
Claire Thompson's avatar
Claire Thompson

Great communicators

5
Easy to arrange cover, Lanka keeps you in the loop about how your premium is affected by monthly claims and price is capped. Much better than the usual policy model on offer from other companies. Reviewed on: 1st September 2021
David Claridge's avatar
David Claridge

Amazing company with a fresh and innovative approach to insurance

5
Great customer service, fair and transparent insurance model that really looks after their customers Reviewed on: 1st September 2021
Aaron's avatar
Aaron

Great affordable cover

5
Laka provides great cover for all our bikes and equipment at a really affordable cost. Everything is taken care of so we can ride with confidence knowing that should something untoward happen - we have an insurance policy that will pay out quickly to get us back on two wheels Reviewed on: 1st September 2021
Collette's avatar
Collette

Finally a transparent insurer l!

5
I absolutely lovey the monthly news letter, it comes with interesting articles to read but not only that it tells us where our money went. Understanding why we are being charged more or less each month brings peace of mind for your monthly fee. Reviewed on: 1st September 2021
Daniel Dyson's avatar
Daniel Dyson

The best

5
In Laka, people are doing their job very seriously, yet they are so funny & friendly. It is very easy to communicate with Laka. Reviewed on: 1st September 2021
Anonymous's avatar
Anonymous

Clear process and good communication

5
Easy to join and adjust package. Helpful communication,always with very clear information, where process or method of insurance could be confusing. Reviewed on: 1st September 2021
J's avatar
J

No depreciation clause

5
Laka cover my second hand and custom bikes (and even unicycles!) without the 50% deductible clause after they are ten years old that my old broker was forced to introduce. Really easy to use app, variable (but fair) pricing model and great referral scheme. One of the best and most progressive financial companies that I'm using. Reviewed on: 1st September 2021
Rich Vincent-Spall's avatar
Rich Vincent-Spall

Love Laka

5
I’ve been with Laka for a year and love the service and insight they provide Reviewed on: 1st September 2021
Q's avatar
Q

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