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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Great service

5
Great insurance for ebikes and really clear communication Reviewed on: 18th September 2020
Chris 's avatar
Chris

Excellent provider

5
A great product based around community values. Good comms from company, they keep in touch but don’t bombard you with email. Reviewed on: 18th September 2020
Mark daley's avatar
Mark daley

Best service

5
I love knowing that my bikes are covered and will be replaced really quickly should anything happen to them. When I was unfortunate enough to have a bike stolen, the Laka team ordered all the parts for the custom build and I was able to get a new version of my stolen bike up and running within a week. Reviewed on: 18th September 2020
Rob's avatar
Rob

Great idea well executed

5
As someone who has worked closely with Laka I’ve been continuously impressed by their product processes and people. They have a great business really well done. Reviewed on: 18th September 2020
Adrian 's avatar
Adrian

Everything an insurance company should be

5
Everything an insurance company should be; you really get the feeling they understand what cyclists want from their insurer. Reviewed on: 18th September 2020
Ali Scott's avatar
Ali Scott

Easy setup and a comprehensive policy

5
The level of cover that Laka provide, and the ease of setting up a policy, are outstanding. Reviewed on: 18th September 2020
oscarr's avatar
oscarr

1st class service

5
I recently had to amend my cycle insurance and struggled with uploading some photos. The customer service representative helped me every step of the way. Cannot recommend them enough Reviewed on: 18th September 2020
Gary's avatar
Gary

Amazing concept, amazing company

5
I love this company, in fact it does not even feel like a company - because it’s a collective! A collective of like minded decent people! A fabulous model for provision of cycle insurance. Reviewed on: 18th September 2020
Ewen McRobie's avatar
Ewen McRobie

Great concept

5
I heard through a friend about Laka, sounded a great concept and very good value,. It’s proper bike insurance for cyclists. Reviewed on: 18th September 2020
Brian 's avatar
Brian

Brilliant

5
Loved this- its so easy to set up and great value Reviewed on: 18th September 2020
Emma Smith 's avatar
Emma Smith

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