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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Easy and Cost Effective

Very easy to arrange on cost effective with others as to same level of cover, not yet had to claim so cannot comment Reviewed on: 1st September 2023

wonderful

great easy and simple insurance. everything spelt out clearly and simply. super easy to manage. thank you laka Reviewed on: 1st September 2023

Very friendly and intuitive

Easy to choose your plan and setup it Reviewed on: 1st September 2023

Innovative insurance for bike enthusiasts

Really impressed by the philosophy and customer service I've received so far. Reviewed on: 1st September 2023

No bullshit, nice n easy!

Great with communication, easy to setup, feels like a honest insurer! Luckily I've never had to make a claim! Reviewed on: 1st September 2023

Expensive and over familiar

Never had to make a claim so can’t comment on that side. I had to use them as a condition of a bike hire scheme but now that’s finished I’ll be leaving - and saving £130 a year in the process. Also their monthly emails (which include financial info so you can’t opt out) wound me up with their matey tone and smug tales of their adventures. Also tried to get me to sign up to extra cost “Club Laka” on an opt-out basis which was extremely sneaky. Reviewed on: 1st September 2023

Laka is the perfect cover

Really easy to use, competitive bike insurance Reviewed on: 1st September 2023

Loving Laka!

Cycle insurance experts, easy, flexible, quick, value for money, knowledgeable, just the best, you know your dealing with cyclists who live for the ride! Reviewed on: 1st September 2023

Laka is great!

Straightforward, efficient, clear and loyalty based, love them! Reviewed on: 1st September 2023

Simple user friendly insurance

Everything Scott Laka is straight forward. There's no hidden fees and they make it very clear what you're getting with your insurance package. Would recommend! Reviewed on: 1st September 2023

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