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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

98% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great product

Good price point, excellent comms, fills me with confidence Reviewed on: 1st September 2023

Great specialist insurance

Laka, is really good value for money. The monthly explanation of what impacts the fee is informative and makes me feel so understand what I am paying for. My husband has had to claim and it felt supportive and straight forward Reviewed on: 1st September 2023

New bike insurance

I am delighted to share my experience about Laka! From the moment I signed up, it has been nothing but smooth sailing. The customer service team is incredibly helpful and responsive, always ready to answer my questions. Plus, the coverage options are comprehensive, giving me peace of mind on every ride. Best of all, the claims process was hassle-free, and they handled it quickly. I couldn't be happier with this bike insurance – it's a true rider's best friend! Reviewed on: 1st September 2023

Easy, affordable

Easy, affordable cycling insurance Reviewed on: 1st September 2023

Job well done

Job well done! Never had a problem with Laka Reviewed on: 1st September 2023

Affordable & comprehensive

Good experience with Laka. Affordable & comprehensive service Reviewed on: 1st September 2023

Fair, affordable and amazing service

I love the collective approach to protecting our pride and joys. And when sadly I had to make a claim due to theft, Laka were outstanding in handling the claim. It was fast, simple and there were no nasty surprises. Laka are great. Reviewed on: 1st September 2023

Could not be better!

Anyone looking to insure their bike, should definitely go with Laka. They are friendly, open, honest and very reasonably priced. When my husband had a cycle accident, they paid out in full very efficiently with no questions asked. I couldn’t recommend them highly enough. Reviewed on: 1st September 2023

Love my bike

Haven't had to make a claim but definitely go out cycling with confidence knowing I am covered. Cycled over 1000 miles now on my lovely Volt Birlington Reviewed on: 1st September 2023

Transparency works

I love the transparency Laka provide, insurance is such an intangible cost for its benefits so the monthly breakdown is a nice touch and personal. Reviewed on: 1st September 2023

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