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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

98% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Efficient, relatively cheap, and great comm

I researched several bike insurances and Laka was the best option. Reviewed on: 1st September 2023

Insurance For The People

At last, a company that is fair and treats their customers as a team. I would highly recommend Laka. Reviewed on: 1st September 2023

Great cycle centric insurance

Laka has a great website, transparent costs, and optional add ons that are important & useful to cyclists. Reviewed on: 1st September 2023

Great cover and good customer service

Insurance easy to take out and well covered. Customer service also helpful Reviewed on: 1st September 2023

Simple and clean company

Laka cut the fuss out of taking out bike insurance and clearly understanding what is/isn’t covered, with no jargon or loopholes. Easy. Reviewed on: 1st September 2023

Excellent user-friendly service

I have been fortunate to have not had the need to claim, but I have nevertheless been impressed with the service Laka provides. I like the ability to customise insurance to my needs, as well as the way the insurance fund is financed - especially reducing fees when there have been collectively fewer claims. It is a model I wish other insurance firms would replicate! Reviewed on: 1st September 2023

Best bike insurance out there

I've got nothing but good things to say about Laka, and with the addition of their 'core' membership, it's an even better offering. Luckily I've only had one small claim to make but it was done so quickly and efficiently. Hopefully I don't have to make another, but the knowledge of knowing how easy it can be gives me great peace of mind. Reviewed on: 1st September 2023

Amazing insurance

Had a few incidents in the past and they have always delivered. "They have my sword and my axe and my bow and I will follow them to Mordor". That is all i ha e to say Reviewed on: 1st September 2023

Great customer service

Love their ethos and new model for bike insurance Reviewed on: 1st September 2023

Easy and convenient

Such a pleasure signing up. Very clear on the terms and the journey was really straightforward. Reviewed on: 1st September 2023

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