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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Friendly and efficient

Couldn't ask for a better service. Quick to resolve problems and extremely helpful and responsive. Reviewed on: 1st August 2023

Quick and Easy

Its was quick to set up and easy on the pocket ! What more can you ask for ! Reviewed on: 1st August 2023

Protect your bike

Best value to cover your bike. No other insurer comes close on price and service Reviewed on: 1st August 2023

Standard quality insurance but without being owned by a massive company

So far insurance seems fine - generous referral offer. I like that this is run by cyclists for cyclists. Reviewed on: 1st August 2023

How all insurance should be

Great, how all insurance should be Reviewed on: 1st August 2023

Flexible cover with multi options

I've only been with Laka for a short time but am impressed with the options for cover to suit various preference and they seem a super friendly, easy to deal with company . Reviewed on: 1st August 2023

Excellent product

Great product with a great pricing structure Reviewed on: 1st August 2023

Top notch bike insurance

Great service, product, people and experience. The best insurance I've ever had, ever! Reviewed on: 1st August 2023

Saved my skin a few times now

Being a regular London commuter traveling 35 miles a day, Laka gives me the peace of mind to keep riding with the comfort of knowing that they will be there to save the day should the worst happen. I've unfortunately been knocked off a few times which have either resulted in damaged accessories and sometimes structural damage to the bike. Laka are quick to get on the case and sort everything out with so little fuss. Can't recommend them enough and thank you for keeping me riding! Reviewed on: 1st August 2023

Everything insurance should be

Lake have provided a seamless and slick mechanism to insure my wheels and I am always happy to recommend them to a friend! Keep it up Laka team! Reviewed on: 1st August 2023

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