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Laka: Cycle insurance reviews

View other Laka products
4.84
Based on 2,747 reviews, last reviewed 9th Aug 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer contact, really good speaking to... Excellent customer contact, really good speaking to a real person who felt like a fellow cyclist Reviewed on: 9th August 2026
oliver wong's avatar
oliver wong

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2747)

Not had to contact customer service yet but was very...

5
Not had to contact customer service yet but was very easy to set up and value for money Reviewed on: 1st August 2024
David W's avatar
David W

Easy to use

5
Way to use and clearly laid out. Pricing is very fair and responses to claims are quick and seamless Reviewed on: 1st August 2024
Sian's avatar
Sian

Clear payment structure, monthly updates on the whol...

5
Clear payment structure, monthly updates on the whole scheme and a feeling that the insurance cover is genuine all combines for a good experience. Reviewed on: 1st August 2024
JKS's avatar
JKS

The Laka team was nothing short of utterly brilliant...

5
The Laka team was nothing short of utterly brilliant when dealing with my claim. They were fast at replying, empathetic and it never felt like I was speaking to a typical customer service. I felt seen, heard, and well looked after during my communications with them. Reviewed on: 1st August 2024
Ana S's avatar
Ana S

I’m a very satisfied customer, having such excellent...

5
I’m a very satisfied customer, having such excellent insurance gives piece of mind when using my bike Reviewed on: 1st August 2024
Joe R's avatar
Joe R

Very fast claim process and pay out, and no excess !

5
Very fast claim process and pay out, and no excess ! Amazing company Reviewed on: 1st August 2024
Oliver d's avatar
Oliver d

Brilliant insurance company very transparent in term...

5
Brilliant insurance company very transparent in terms of costs Reviewed on: 1st August 2024
Jeff 's avatar
Jeff

Laka are great.

5
Laka are great. We were looking for insurance inside a bike hangar and Laka were just the ticket Reviewed on: 1st August 2024
goodlegs's avatar
goodlegs

Excellent communication, value, cover

5
Excellent communication, value, cover Reviewed on: 1st August 2024
John W's avatar
John W

I've got a cycle stolen, sadly, two times.

5
I've got a cycle stolen, sadly, two times. Both, Laka has responded profesionally and helped me to get back on the road. Reviewed on: 1st August 2024
Alex's avatar
Alex

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