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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Amazing insurers

Lovely humans who care about bikes and cyclists. Reviewed on: 6th October 2022

Best insurance company...

By far! Best service, best experience absolutely nothing to complain about Reviewed on: 6th October 2022

Awesome company

Best bicycle insurer out there! Reviewed on: 6th October 2022

Simply awesome

Finally an insurance company that cares about getting me back on the bike, rather than just their bottom line. Bravo Laka! Reviewed on: 6th October 2022

Already recommended to my Mum

Easy to use, easy to sign up, comprehensive, fair pricing - I've already recommended to my Mum for her ebike. Reviewed on: 6th October 2022

Seamless experience

My experience is that of a very professional bunch, who understand the distress that theft or damage can cause and act in no time to get things back on track. Reviewed on: 6th October 2022

Exceptional Customer Experience

Ground breaking business who have reinvented the digital insurance customer journey for the better in their target market sector - hugely impressive … Reviewed on: 6th October 2022

They Are Amazing

Low cost bike insurance with the best service Reviewed on: 6th October 2022

Game changer insurance

Absolutely love this company,especially having to send a video when you make a claim? Brill idea to cut out fraudulent claims Reviewed on: 6th October 2022

Very flexible and specialist coverage for cycling

Very flexible and specialist coverage for cycling Reviewed on: 6th October 2022

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