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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,747 reviews, last reviewed 9th Aug 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer contact, really good speaking to... Excellent customer contact, really good speaking to a real person who felt like a fellow cyclist Reviewed on: 9th August 2026
oliver wong's avatar
oliver wong

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Great customer service!

5
Great customer service, always reliable and quick Reviewed on: 23rd July 2024
Valentina's avatar
Valentina

The laka experience is amazing.

5
The laka experience is amazing. From the transparency in monthly statements to the personal claims service they take care to put the customer first. Reviewed on: 23rd July 2024
Sjgfirth's avatar
Sjgfirth

An insurance run by bike people for bike people!

5
An insurance run by bike people for bike people! Friendly and knowledgeable staff who are always willing to go the extra mile. Couldn't recommend enough! Reviewed on: 23rd July 2024
Calvin P's avatar
Calvin P

Laka. Always there when you need them!

5
Laka are always transparent with where your money goes and their customer service is excellent! Traffic can be a nightmare in the summer months and accidents happen, I always feel safer knowing that Laka will be there to help if I need them. Reviewed on: 23rd July 2024
Morag's avatar
Morag

Really quick and easy process.

5
Really quick and easy process. Would recommend to anyone and everyone. Reviewed on: 9th July 2024
George w's avatar
George w

Your insurance is yours

5
Do you need an insurance? Why not Laka? Reviewed on: 17th October 2023
Amador Gonzalez's avatar
Amador Gonzalez

Transparent and flexible bike insurance

4
I’ve used Laka since it started to insure my bike and is a highly transparent and flexible service. I had to pause cycling for a couple months and was very easy to downgrade my cover to save on costs. Reviewed on: 16th October 2023
James waites's avatar
James waites

amazing service and future of insurance

5
amazing service and future of insurance Reviewed on: 15th October 2023
Peter H's avatar
Peter H

Helpful responsive and part of the cycling community

5
Laka have been fantastic for Keert as an insurance provider - responsive to queries, clear on what is going on and genuinely feel like a partnership with a community of people riding bikes Reviewed on: 15th October 2023
Matthew Whittaker's avatar
Matthew Whittaker

Best bike insurance

5
Best bike insurance on the market. Great business model, product offering and vision. Would recommend to anyone with a bike! Reviewed on: 14th October 2023
Andy's avatar
Andy

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