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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Good value

Great value 3rd party cyclist insurance, very easy website Reviewed on: 3rd October 2022

Human, straightforward, transparent & fair.

Laka has been easy to use, talking to customer reps feels like talking to a human, fair cost & seeing where the money goes is a fantastic feature, and I feel genuinely supported & fairly dealt with when making a claim. To sum it up, I really trust Laka, which I never thought I'd say about insurance. Reviewed on: 3rd October 2022

Cycle insurance claim

I had to claim for a torn jacket and the claim was processed efficiently and with no debate. Reviewed on: 3rd October 2022

Affordable, clear, fair

Amazing and refreshing bike insurance scheme! Reviewed on: 3rd October 2022

Great communication, understanding and reassuring

When I had a bike accident they were able to help look around and booked in a repair for my carbon frame. Great communication all the way through out and gave me tonnes of options for picking my preferred mechanic. The reassurance was key and that I didn't have to jump through hoops. Would definitely recommend. Reviewed on: 3rd October 2022

Very Good Value

Very cheap cycling insurance, which luckily I’ve not had the need to use Reviewed on: 3rd October 2022

Easy, no-brainer setup and lots of peace of mind

Had one of the simplest onboarding experiences. The monthly updates are very useful. I have peace of mind for a very affordable price Reviewed on: 3rd October 2022

Just incredible

They are just so easy to deal with, I've referred to them to 3 of my friends who use them and also love them Reviewed on: 3rd October 2022

Open and clear cover for a good price

Laka make it easy to understand what you get for your insurance, no hidden nasties in the terms and conditions. Good price and I like that there's no penalty for making a claim. Reviewed on: 3rd October 2022

Great insurance with well aligned incentives

It very uncommon to see the interests of the insurance company so well aligned with the interests of the policy holder. In my experience Laka stands head and shoulders above the competition. Reviewed on: 3rd October 2022

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