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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,653 reviews, last reviewed 2nd Oct 2025
28900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Great customer service Very helpful customer service and easy to follow website/joining up Reviewed on: 2nd October 2025
Wendy's avatar
Wendy

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2653)

Faultless cost effective service

5
End to end faultless service for a much more reasonable cost that you would think. Happily recommend this to all my racing friends Reviewed on: 6th September 2023
Pea Bee's avatar
Pea Bee

Quick and dependable

5
Laka are a friendly team who have quickly responded to any questions or claims made and have dealt with them in a timely manner to get me back on the road ! Reviewed on: 6th September 2023
Amelia Mitchell's avatar
Amelia Mitchell

Why Laka

5
Rider centric, clear, flexible and well priced Reviewed on: 6th September 2023
Mike Jackson's avatar
Mike Jackson

Peace of mind

5
Love going out knowing that my bike is protected me if the worst comes to the worst, it will be replaced like for like Reviewed on: 6th September 2023
Andrew Telfer's avatar
Andrew Telfer

They know cycling

5
When ever I had made contact with LAKA, I had spoken to someone who knows about cycling and understands this. Great service. Reviewed on: 6th September 2023
Mark Cain 's avatar
Mark Cain

Quick, helpful and back on 2 wheels in no time

5
Unfortunately I've had to submit 2 claims to Laka in the last year, and both times the team were nothing but helpful throughout the claims process. They were quick to advise when help was needed, and the claims were opened resolved in no time. Reviewed on: 6th September 2023
Casey's avatar
Casey

Flexible folks who really know cycling

5
Laka is simple to use, flexible and perfectly tailored to cycling and cyclist's needs. Great value too. Reviewed on: 6th September 2023
Richard Schofield's avatar
Richard Schofield

Laka best for me so far

5
Yellow jersey awful experience. Lost money on trying to get a new bike sorted with them after crash and took months. Crashed racing with laka and sorted me out in 3 days. Reviewed on: 6th September 2023
Tom Boshell's avatar
Tom Boshell

Very friendly and stress free

5
Having come off my bike and broken the frame I needed to submit a claim. The team at laka were extremely friendly and made the whole process stress free! No hassle, no bother. Claim was outcomed in a matter of days Reviewed on: 6th September 2023
George's avatar
George

Has me Covered for any eventualities!

5
I have been with Laka for a few years now and they have been there to help me in quick time when I had a couple of incidents. I feel that they are an insurance company that totally understands the needs of a keen cyclist. They totally get it! Reviewed on: 6th September 2023
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nicolas georgiou

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