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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,653 reviews, last reviewed 2nd Oct 2025
28900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Great customer service Very helpful customer service and easy to follow website/joining up Reviewed on: 2nd October 2025
Wendy's avatar
Wendy

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2653)

Best cycle insurance experience ever

5
Claim was speedy, very professional and friendly - not your typical insurance service - highly recommend Reviewed on: 22nd September 2023
Jan Howard's avatar
Jan Howard

Great product and company - highly recommend!

5
Great product and best cycle insurance company I have used Reviewed on: 22nd September 2023
Jonathan Burchell's avatar
Jonathan Burchell

Simply the best

5
Best in class ux. top notch customer care. Fair and transparent. There when you need them. Reviewed on: 22nd September 2023
MB's avatar
MB

Easy, fair, reliable, no struggles

5
I had my handlebars stolen in London. Within a week I had the cost of repairing and parts transfered into my account. Easy to use and great communication with the agent all the way through. Reviewed on: 18th September 2023
Anonymous's avatar
Anonymous

The best bike insurance bar none

5
I’ve been a Laka customer from the start and they lead the way is showing how insurance should be done. Great product. Great service. Great people. Reviewed on: 8th September 2023
Rupert Englander's avatar
Rupert Englander

Easy bike insurance

5
Easy to sign up, clear on what they offer. A friend had a bike stolen and said it was super easy to replace. Great to be able to switch cover options so easily! Reviewed on: 8th September 2023
Chris's avatar
Chris

Easy products to navigate, great customer service

5
Straightforward product offering makes insuring very easy. Innovative peer insurance means costs are manageable. Excellent customer service solves queries quickly. Reviewed on: 7th September 2023
George Oehlert's avatar
George Oehlert

Quickly back on the road after an accident.

5
I came off the bike and smashed my helmet. Laka paid out within 24 hours. Reviewed on: 6th September 2023
c14916@hotmail.co.uk's avatar
[email protected]

Best cycle insurance hands down

5
Had to unfortunately claim after an accident and they were swift to help, nothing was too much trouble to get me back on 2 wheels. Been a customer since the early days. Reviewed on: 6th September 2023
Tim's avatar
Tim

Best in Bizness

5
Always smooth and easy to deal with. Hassle free IT; hassle free people. Reviewed on: 6th September 2023
Tom Eke's avatar
Tom Eke

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