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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Easy

Simple to insure your bikes, technology and kit, transparent pricing and oodles of information about where the costs are. Reviewed on: 2nd October 2022

Awesome insurer

Easy to contact, responsive and quick to sort out claims Reviewed on: 2nd October 2022

Fantastic service

Prompt follow up of my claim, helpful and considerate, would definitely recommend. Reviewed on: 2nd October 2022

100% recommended

In fact, already recommended to every cyclist I know. A bottle cage was broken without any crash, just took a video and sent it over and they directly ordered the same cage for me to be delivered! Reviewed on: 2nd October 2022

For the members

It is not the cheapest but it is transparent and exist to give the best service for its members. Reviewed on: 2nd October 2022

Laka bike insurance

Is all straight forward, logical and simple. A pleasure compared to so many other insurances. Reviewed on: 2nd October 2022

Great service

I have peace of mind knowing I’m insured by such an amazing provider. Reviewed on: 2nd October 2022

Made a claim, had no issues

Fast turnaround time on the claims, really straight forward process. Also reasonable prices. Reviewed on: 2nd October 2022

Cycle Insurance

Great service as always, always answer the phone and or emails Reviewed on: 2nd October 2022

Always great service

These are insurers that really understand cycling and cyclists. Their policies are clear and fair and the customer service is friendly and responsive. All other insurers need to take a leaf out of Laka's book! Reviewed on: 2nd October 2022

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