Write a review

Lloyds Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.08 (143 reviews)

View other Lloyds Bank products

2.03

Based on 143 reviews, last reviewed 23rd Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

68%

Latest highest rating:

5

Great car insurance Always there to help, they listen and act Reviewed on: 4th September 2024

Latest lowest rating:

1

Untrustworthy, incompetent and treat customers with... Untrustworthy, incompetent and treat customers with utter contempt. They increased my premium by over 100% without reason and failed to explain or ju... Read more Reviewed on: 23rd December 2024

Read all reviews See your review

About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

Lloyds Bank Car Insurance reviews (143)

Review of the Lloyds Bank, Car Insurance:

Untrustworthy, incompetent and treat customers with...

Untrustworthy, incompetent and treat customers with utter contempt. They increased my premium by over 100% without reason and failed to explain or justify the increase. The worst bank in the UK? Reviewed on: 23rd December 2024

loss of no claims

BEWARE OF LLOYS MOTOR INSURANCE. I took out a motor insurance policy with Lloyds while having 20+ years of no claims entitlement. On renewing my insurance with another company, due to an unacceptable rise in the cost of the policy, I then found their proof of no claims certificate only acknowledges 9 years. On questioning this I was informed this was company policy. This has now cost me an increased premium to insure with another company, and will no doubt cost me more in in the future. Be aware that any company requiring proof of no claims, you will only be issued with proof to a maximum 9 years NCD regardless of entitlement you may have. I will never insure with Lloyds again or recommend them in the future. Reviewed on: 4th November 2020

Have to opt out of renewal

I went with Lloyds bank car insurance because they gave me a competitive quote. This year it's the old story; loyal customers are penalised and the premium has gone up by over £40 despite my having made no claims. I have found a much cheaper quote so I phoned Lloyds to cancel my renewal. Apparently it's an automatic one so you have to opt out. After 6 minutes of recording telling me to visit web site etc the phone started to ring and ring and ring. I eventually gave up after 17 minutes and visited the website to cancel my renewal and guess what; you can only cancel by phoning the number I gave up on. I've cancelled my direct debit and Lloyds Bank will no longer be "by my side" Reviewed on: 2nd October 2020

Car insurance

I spoke with Carly...... she was just THE BEST... I spoke with her on 28th Sept... at approx 3pm... Carly was just THE BEST... an asset to your on line car insurance company ... absolutely professional.... caring; helpful, spoke to me from North East... please pass on my thanks... Carly was just so pleasant.... please motivate her her hard work..... she is an asset to Llyods.... thankyou Carly in these troubled times.... Margot.... Reviewed on: 28th September 2020

Scam Artists

After having an accident which was not my fault, they sided with the other party without even trying to win my claim for me. I did not renew my policy but they went ahead and auto renewed without informing me they were going to do so. Falsely claimed that I had signed up for auto renew which I would never do as I like to switch to the cheapest insurance. .. So they lied about that, trying to take money from a bank account that had been closed for a while. They threatened to try to do so again without permission. I felt pressured into paying for coverage that I had not requested but was told that they would not incur the cancellation fee of £55.00. Just waiting to see what happens next now? Very bad company and would strongly advise all drivers to avoid insuring with this company! Don't do it! Reviewed on: 10th August 2020

DISGRACEFUL BANK

Im with Lloyds for 12 years now. I have manage my business from my personal bank account for over 6 years. Now, in a very difficult time, they dont let me to open my business account to apply for the bounce back loan. I got all requirements it needs but even that they are not helping. But to call every month and offer insurances and to "upgrade" my account (to pay more monthly fees), they are the first ones. Very disappointed and frustrated with their behaviour. Moving from there soon. Reviewed on: 1st August 2020

Keep transferring me to Markerstudy Insurance who haven't answered after 1 hr 15 minutes

Keep transferring me to Markerstudy Insurance who haven't answered after 1 hr 15 minutes Reviewed on: 27th July 2020

an other cowboy

avoid like the plague, an an other company that is really just the monkey selling you on for pieces of eight to the worst bunch of sharks going Reviewed on: 22nd July 2020

Helpful phone Staff - John

Contacted the phone line to sort out a No Claims Discount issue I was having with a new policy. The lad "John" didnt get a second name went above and beyond to help resolve the issue going as far to phone my previous insurer from nearly 2 years ago and sorting it out for me. Top man 10/10 couldn't be happier!!!!! Reviewed on: 17th July 2020

Avoid like the plague

FIRST AWFULL REVIEW EVER!!! please be aware of this company and avoid at all costs. I tried to make a claim initially but as I had and SP50 I did not make them aware of they were only willing to pay a small percentage of my claim. Which for the record I totally understood and didn’t have an issue with what so ever. I also had no issue with the increase to my further payments. What I was disgusted about was how they were only willing to pay out peanuts towards my claim but then had the audacity to back charge me the months I underpaid. I can not see how they can have it Botha ways and have their cake and eat it. Either pay out the claim and back charge me or dont pay out the claim but don’t then come back for the money. As a result I had to not only pay £1100 out of my own money for the car to be fixed but I then also had a further £228 taken as extra charges from the insurance. I feel totally loop holed and would strongly suggest you look else where for mother insurance Martin Clements Reviewed on: 28th May 2020

Would be Zero / Absolute scam artists

I had a minor accident which involved a 3rd party hitting me on my side of the road while speeding. The claim team were tremendously helpful to start. Until I refused there ridiculous fees because I didn’t click legal assistance. I had to organize my own rental vehicle and repair which dragged on for 9 months in total. Now fast forward another year and the morons that be have decided that driving on the wrong side of the road is acceptable and are awarding a 50/50 split. Goodbye to the thousands out of my pocket for hire vehicle, vat on parts and excess. STAY WELL CLEAR. PAY A LITTLE MORE WITH A REPUTABLE FIRM Reviewed on: 30th April 2020

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Motorbike Insurance
from Rampdale 5.00 from 1 reviews
Car Insurance
from Marshmallow 1.64 from 294 reviews
Motorbike Insurance
from Hastings Direct 3.36 from 12 reviews

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub