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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.54 (143 reviews)

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2.57

Based on 143 reviews, last reviewed 28th Feb 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

4

Good banking product for our local community group a... Good banking product for our local community group and for our social enterprise (Community Benefit Society.) Very easy to apply for online. Longish l... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (143)

Review of the Lloyds Bank, Business Banking:

Good banking product for our local community group a...

Good banking product for our local community group and for our social enterprise (Community Benefit Society.) Very easy to apply for online. Longish lead time of 6wks min. Sadly a very unethical financial institution though. Reviewed on: 28th February 2025

Avoid it!

1 they closed my business account without telling me. ( that's another story when I was calling customer service about it when I told the lady that I am an existing customer she started to scream "don't you swear at me" Well lady.. If existing customer is a swear word for you, you really need to change your job) 2 They issued a check to my business name without asking what should they do with the balance left. 3 I needed the money urgently. Couldn't cash it in online as the amount is too big. Had to take time off from work because the branch is only open Monday to Friday till 3.30pm. 4. Still couldn't cash it in because it was issued to my business name. And they couldn't sort it in the branch I had to call them again. Took another 2 calls 1.5 hrs of my life. Will be taking my personal account away as well.. Reviewed on: 21st June 2021

Great service by Lloyds

My card was used by some scammer from Asia and cost some about 2000£ , Lloyds bank straightaway refund money . I’m happy with over all service Reviewed on: 14th April 2021

very good

very good helpful no restrictive Reviewed on: 8th April 2021

Business account

I applied for a business account, 4 months have passed although I submitted the documents, but still no response. Reviewed on: 21st March 2021

Don't even bother

Was a good customer, customer service don't bother,online support don't bother,help don't bother, pull your trousers down they will ! Reviewed on: 19th March 2021

a sound webshite

fairly good website. poor interest on deposits, inconsistencies in the site. staff pleasant Reviewed on: 14th March 2021

Good value for money

always good to have who are reliable and friendly and help the customer when we need financial help Reviewed on: 20th February 2021

Terrible

Really terrible from start to finish. Not a good thing to say about any of the process. Reviewed on: 15th February 2021

Stay Away From Lloyds Bank!

Sincerely recommend you DON'T USE LLOYDS BANK!! 1. Wait for a month after opened the account to get the card. The reason was the staffs forgot to order the card. 2.Really bad service. The supporters on the phone are really impatient, hang up the phone when the signal is not good or when they don't hear you clearly. And the staffs in the brunch are really unhelpful, always ask customers to wait without giving help. 3. Locked my account without any reason after I transformed money from another bank. 4. Sent me the invalid activation code for twice. Overall, if you don't what any trouble, stay away from lloyds bank! Reviewed on: 22nd November 2020

Appalling service and lack of knowledge about anything

Kept on phone for 45 mins trying to sort out not being able to pay bills by bank transfer, spoke to 3 different people, had to go through security questions with each person and had to explain issue from scratch to each person I spoke to. Couldn’t help me and told me to go to my local branch even though it’s lockdown and I am trying to avoid going out! ‘By your side’ advert couldn’t be more wrong! Reviewed on: 17th November 2020

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