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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.51 (141 reviews)

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2.48

Based on 141 reviews, last reviewed 27th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

5

Lloyds Bank Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my commu... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (141)

Review of the Lloyds Bank, Business Banking:

Relationship mangers are inept and have zero business sense

I've banked with Lloyds for business for a few years now, had terrible experiences of trying to get anything done. Their relationship manager and clients services team cannot complete the most simple of jobs. I do wonder if their Manchester office staff have some kind of drug addiction problem. I've had enough, have quit and moved my account. Reviewed on: 27th June 2020

There business banking account is shocking compared...

There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero tools to use like other banking apps such as tools to manage and put away tax , vat and expenditures. The worst part is they don’t even offer a debit card that is compatible with Apple Pay , meaning some online purchases you can’t make like Facebook ads to expand my buisness as they only take Apple Pay as payment. I’m leaving . Reviewed on: 27th October 2024

Lloyds Bank

Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my communication with the bank and made it so any barriers to my money have been removed. Reviewed on: 23rd August 2024

Let Lloyds take care of your business banking needs.

I have been a Lloyds customer for over 20 years and recently opened a business account with them. The process was straightforward, and the staff were very friendly. Thank you! The app is user-friendly and simplifies transferring money and exploring business loan options. I would recommend Lloyds for your business banking needs. Reviewed on: 4th June 2024

A good option for community/not-for-profit organizat...

A good option for community/not-for-profit organizations. One of the only options for a Community Benefit Society. Simple and streamlined online process to open account, though does take around 8 weeks. Easy to reach customer services via phone. Branch staff very well trained. Shame the bank itself is so unethical. Reviewed on: 25th May 2024

Avoid this bank.

Avoid this bank. They lock you out of your account all the time when you accidently forget password and have to reset it They block payments for no reason. Treat you like an idiot when you phone them There website and app always have bugs stopping you from doing things Just avoid!!!! Reviewed on: 14th May 2024

Lloyd Bank offers excellent customer service, ensuri...

Lloyd Bank offers excellent customer service, ensuring a seamless and pleasant banking experience. Their dedicated staff goes above and beyond to assist customers, making them feel valued and appreciated. Reviewed on: 19th April 2024

Lloyds bank is a good bank for business, I kind of l...

Lloyds bank is a good bank for business, I kind of like the set up and I feel comfortable using it at any time Reviewed on: 16th April 2024

very bad service no service at all

very bad service no service at all Reviewed on: 12th April 2024

Over six months to open an account!

I needed to specifically open a LLoyds business account as I was to take over the running of some Shell service stations. Dealing with three different Lloyds business managers, being a British national and the sole director of a limited company with a very high personal Experion score, the account took almost seven months to be opened! Lloyds wanted to know in advance my turnover, which I was unable to provide as at that point I didnot even know which sites I would be allocated. Their delays effectively caused me to walk away from the deal. Reviewed on: 27th February 2024

Making illegal accusations

Sonia Janagal at Lloyds sends me emails saying that my personal credit file will be contacted to say i have defaulted on a business overdraft in a limited company i own. Yes i do have this overdraft and wish to pay it off in full. Yet Sonia my business manager keeps saying i am in default personally when in fact the money isnt actually due for another day (30/11/23). She says the matter is with recoveries yet this is another lie as the demand came from business banking and says if not paid by 30/11/2023 then i may wish have to pay it personally if demanded as i have a persoanl guarantee. I am happy to pay them but my so called business manager SONIA JANAGAL will not answer my question as to why she is telling me my personal credit file will be affected when this is not possible, She lies and makes horrific statements to me and only put the account into default when i advised her that i had been ill suffering from a mental breakdown in 2022 where i was sectioned. Even knowing this and knowing i am treated as a vulnerable person she keeps making up lies and telling me falsehoods which has taken a toll on me and my condition as i am still in recovery. 25 years i have been with Lloyds both business and personal and in that time i have never defaulted on anything, it is quite ironic that the interest on this 25k overdraft has now been put up to over £500 a month when she is fully aware that i am happy to pay this in full. Why would such a person be so cruel and vindictive to a sick customer who hasnt even defaulted. She is a nasty piece of work and Lloyds allowing her to do this are also nasty, cruel and misleading, thats if they even know about her lies. I am now waiting for the complaints team so i can actually repay this money. AVOID LLOYDS AT ALL COSTS, AND AVOID SONIA JANAGAL. I have all the paperwork and emails to prove what i am saying is the truth. Reviewed on: 29th November 2023

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