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Lloyds Bank: Business Banking reviews

2.60
Based on 144 reviews, last reviewed 2nd Apr 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
23%
See only 4 star reviews
11%
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12%
See only 2 star reviews
7%
See only 1 star reviews
47%

Latest highest rating:

5

Great experience It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really ... Read more Reviewed on: 2nd April 2025
Esther Odepidan's avatar
Esther Odepidan

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024
Grant D's avatar
Grant D

About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (144)

Review of the Lloyds Bank, Business Banking:

No customer focus

1
This is my opinion after banking with Lloyds for 30 years as a business customer After building a flooring business up to close on 1 million turnover per year and being very lucky enough not to ever need to get a loan I opened a new holding company and registered it with hmrc I then contacted Lloyds to open a new business account under the holding companies name this was just to hold excess monies from the main company I own it was all done above board and was money that had been saved up over 30 years with out spending it I was hoping to retire early well fingers crossed I filled the on line application for the new bank account again remember I’ve been with Lloyd over 30 years with over £400000 cash sat in my main business account Went to work this morning 2nd November 2021 opened my mail and 4 weeks after applying for this Lloyds business account Lloyds turned it down so I called Lloyds who told me absolutely nothing bar they wouldn’t open a account for me and gave no explanation Remember we get nothing for loyalty at Lloyd’s anymore you could have the best credit going but Lloyds are not accepting new business accounts as due to being shot staffed and that they make much more processing government back business bounce back loans they allow existing customers to spend hours and lots of time finning forms out and making phone call to Lloyds when they could have told me there not accepting new business banking for now which seems very disingenuous they are obviously not advertising this as it doesn’t look professional to advertise that there to short staffed or too disinterested in looking after loyal customer I have now opened my new holding company bank account with hsbc who opened it the same day and are in the process of switching my main business account to them all with free banking for 24 months Don’t. Forget if you honestly require a transparent corporate banking company who respect loyal honest customers please don’t build a relationship with Lloyds as you’d be extremely disappointed This review does sound like scorned customer who has a axe to grind I’m certainly not I’m just a business owner who’s worked hard for over 30 years and felt that people should know about loyalty or should I say lack of from Lloyd Reviewed on: 2nd November 2021

Great experience

5
It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really helpful Reviewed on: 2nd April 2025

Good banking product for our local community group a...

4
Good banking product for our local community group and for our social enterprise (Community Benefit Society.) Very easy to apply for online. Longish lead time of 6wks min. Sadly a very unethical financial institution though. Reviewed on: 28th February 2025

Intuitive app and good customer service

5
The Lloyd’s banking app has consistently improved over the years, adding useful features that make banking simple. I have not experienced any problems and in the few instances I have needed help, it has been fast and efficient. Reviewed on: 27th February 2025

There business banking account is shocking compared...

1
There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero tools to use like other banking apps such as tools to manage and put away tax , vat and expenditures. The worst part is they don’t even offer a debit card that is compatible with Apple Pay , meaning some online purchases you can’t make like Facebook ads to expand my buisness as they only take Apple Pay as payment. I’m leaving . Reviewed on: 27th October 2024

Lloyds Bank

5
Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my communication with the bank and made it so any barriers to my money have been removed. Reviewed on: 23rd August 2024

Let Lloyds take care of your business banking needs.

5
I have been a Lloyds customer for over 20 years and recently opened a business account with them. The process was straightforward, and the staff were very friendly. Thank you! The app is user-friendly and simplifies transferring money and exploring business loan options. I would recommend Lloyds for your business banking needs. Reviewed on: 4th June 2024

A good option for community/not-for-profit organizat...

3
A good option for community/not-for-profit organizations. One of the only options for a Community Benefit Society. Simple and streamlined online process to open account, though does take around 8 weeks. Easy to reach customer services via phone. Branch staff very well trained. Shame the bank itself is so unethical. Reviewed on: 25th May 2024

Avoid this bank.

1
Avoid this bank. They lock you out of your account all the time when you accidently forget password and have to reset it They block payments for no reason. Treat you like an idiot when you phone them There website and app always have bugs stopping you from doing things Just avoid!!!! Reviewed on: 14th May 2024

Lloyd Bank offers excellent customer service, ensuri...

5
Lloyd Bank offers excellent customer service, ensuring a seamless and pleasant banking experience. Their dedicated staff goes above and beyond to assist customers, making them feel valued and appreciated. Reviewed on: 19th April 2024

Lloyds bank is a good bank for business, I kind of l...

5
Lloyds bank is a good bank for business, I kind of like the set up and I feel comfortable using it at any time Reviewed on: 16th April 2024

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