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Review of the Lloyds Bank, Business Banking:

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No customer focus

This is my opinion after banking with Lloyds for 30 years as a business customer After building a flooring business up to close on 1 million turnover per year and being very lucky enough not to ever need to get a loan I opened a new holding company and registered it with hmrc I then contacted Lloyds to open a new business account under the holding companies name this was just to hold excess monies from the main company I own it was all done above board and was money that had been saved up over 30 years with out spending it I was hoping to retire early well fingers crossed I filled the on line application for the new bank account again remember I’ve been with Lloyd over 30 years with over £400000 cash sat in my main business account Went to work this morning 2nd November 2021 opened my mail and 4 weeks after applying for this Lloyds business account Lloyds turned it down so I called Lloyds who told me absolutely nothing bar they wouldn’t open a account for me and gave no explanation Remember we get nothing for loyalty at Lloyd’s anymore you could have the best credit going but Lloyds are not accepting new business accounts as due to being shot staffed and that they make much more processing government back business bounce back loans they allow existing customers to spend hours and lots of time finning forms out and making phone call to Lloyds when they could have told me there not accepting new business banking for now which seems very disingenuous they are obviously not advertising this as it doesn’t look professional to advertise that there to short staffed or too disinterested in looking after loyal customer I have now opened my new holding company bank account with hsbc who opened it the same day and are in the process of switching my main business account to them all with free banking for 24 months Don’t. Forget if you honestly require a transparent corporate banking company who respect loyal honest customers please don’t build a relationship with Lloyds as you’d be extremely disappointed This review does sound like scorned customer who has a axe to grind I’m certainly not I’m just a business owner who’s worked hard for over 30 years and felt that people should know about loyalty or should I say lack of from Lloyd Reviewed on: 2nd November 2021

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