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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.05 (704 reviews)

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3.93

Based on 704 reviews, last reviewed 23rd Jan 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

4

Reliable bank, costumer service is very good. Reliable bank, costumer service is very good. Reviewed on: 23rd January 2025

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (704)

Review of the Lloyds Bank, Classic Account:

Account opening

Account opening was easy and fast Reviewed on: 3rd April 2023

Great helpful easy

Loved my experience very much and was very easy goin Reviewed on: 17th January 2023

closing branches harder to use

lloyds are ok, but closing branches means we have to travel further to go into a branch which is a hassle Reviewed on: 16th January 2023

LLOYDS COULD DO BETTER

OFTEN HAVE TO WAIT FOR A WHILE TO SPEAK TO ADVISOR. ADVICE NOT ALWAYS CLEAR. ADEQUATE SERVICE NOT TERRIBLE NOT GREAT. OK Reviewed on: 14th January 2023

Professional and Helpful Bank

Good to deal with and excellent app for everything Reviewed on: 13th January 2023

Embarrassingly behind the times

Closed the local branch for about 8 weeks on the run up to Christmas. Left people in a right mess. Absolutely shocking customer service. Time to let these high street banks die Reviewed on: 13th January 2023

Average bank

Very poor interest rate so always keen to move my money into an account with a better rate Reviewed on: 12th January 2023

Shame

They are so messed up that they have issues with standing orders. Also, if you don't do a standing order BEFORE THE 25TH OF EACH MONTH, they won't accept it, but they don't tell you that. Shame Reviewed on: 3rd January 2023

Lloyds is Trash

Lloyd’s made registering a completely inefficient, laborious, and unnecessarily long process. They were terribly unhelpful with questions. Avoid. Reviewed on: 13th October 2022

Awful service

They only knows how to make a good Advertisement in the TV! Reviewed on: 21st September 2022

No More Local Branch

No way to access counter services any more. Reviewed on: 13th September 2022

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