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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.07 (757 reviews)

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4.01

Based on 757 reviews, last reviewed 13th Jun 2025

26% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Lloyds Customer Service is above and beyond excellent I recently had to phone Lloyds and explain my financial situation as I had got myself in a mess. Everyone I spoke too was really lovely, helpful and ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (757)

Very good

Very good customer service and support they have Reviewed on: 17th March 2023

5 STAR

I have banked with lloyds for a long time now and they are brilliant, the customer care team is helpful and I now have a number of bank accounts with Lloyds Reviewed on: 17th March 2023

Best UK bank

Easy to open an account with them. User interface in app is very accessible and fast. Reviewed on: 16th March 2023

Ok

They’re ok but prefer Chase. They give better rewards and interest! Reviewed on: 16th March 2023

Is always there

I had to deal with minor fraud on my account and they helped me quickly and effectively. I’ve had them since I was young and I will keep with them in my old age too Reviewed on: 12th March 2023

Helpful and attentive staff

Always feel valued as a customer & completely satisfied that all us being done for me & my money. Reviewed on: 12th March 2023

Very good bank

Very good bank, have never had any issues with them and their customer support is always helpful and polite. Reviewed on: 11th March 2023

Abc

Its a best bank and all I need can get from their app Reviewed on: 10th March 2023

Have had Lloyds for years

It’s good and trust worthy. My family started using it first and then they created an account for me and haven’t gone back since. Reviewed on: 10th March 2023

Efficient way of banking

Lloyds provides efficient banking methods which saves customers time and make banking much more simple and convenient. Reviewed on: 10th March 2023

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