8194460 Lloyds Bank Classic Account Reviews - Smart Money People
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Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
4.02
Based on 761 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

No service and no common sense.

1
We have been dealing with Lloyds over an account for a gentleman with a foreign passport, someone who has lived in the UK for the last 45 years. Not only were we given completely the wrong information, they wasted two weeks by doing so and then told us something else completely. The reasons given made no sense, they displaced no common sense and there was no common courtesy either. We have since dealt with another bank for exactly the same issue without all the fuss and nonsense they made. Impolite staff who clearly have no interest in customers at all. Atrocious service (Kingston Upon Thames branch). Would never recommend this bank to anyone. Reviewed on: 22nd March 2023
Lydia Thorsen's avatar
Lydia Thorsen

Nice and easy

5
Very very nice and easy to access. Digital platform for everyone to pay transfer money easily. Reviewed on: 21st March 2023
ujwalchauhan4@gmail.com's avatar
ujwalchauhan4@gmail.com

Great

5
Is everything ok, no problem with them, always they help you Reviewed on: 21st March 2023
Morosanu Bogdan Valentin's avatar
Morosanu Bogdan Valentin

Easy online banking

5
Lloyds have streamlined their online banking app to make it super easy to use and visually pleasing. Reviewed on: 18th March 2023
Vicky's avatar
Vicky

Very good

5
Very good customer service and support they have Reviewed on: 17th March 2023
Yahya Krubally's avatar
Yahya Krubally

5 STAR

5
I have banked with lloyds for a long time now and they are brilliant, the customer care team is helpful and I now have a number of bank accounts with Lloyds Reviewed on: 17th March 2023
Miya Blanchard's avatar
Miya Blanchard

Best UK bank

5
Easy to open an account with them. User interface in app is very accessible and fast. Reviewed on: 16th March 2023
Tinesh Katheresan 's avatar
Tinesh Katheresan

Ok

4
They’re ok but prefer Chase. They give better rewards and interest! Reviewed on: 16th March 2023
Lisa's avatar
Lisa

Is always there

5
I had to deal with minor fraud on my account and they helped me quickly and effectively. I’ve had them since I was young and I will keep with them in my old age too Reviewed on: 12th March 2023
nuria.dmiranda@gmail.com's avatar
nuria.dmiranda@gmail.com

Helpful and attentive staff

5
Always feel valued as a customer & completely satisfied that all us being done for me & my money. Reviewed on: 12th March 2023
caroline Russell's avatar
caroline Russell

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