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Lloyds Bank: Classic Account reviews

4.04
Based on 794 reviews, last reviewed 20th Apr 2026
2200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026
Ella D's avatar
Ella D

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026
Andreas K's avatar
Andreas K

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Good

5
Everything good very good response immediately response Reviewed on: 11th April 2023

Love my bank

5
I literally love my bank I’ve been with them for 15 years nearly and not once have I experienced any issues with them, I had a fraud situation before and they dealt with it in the best possible way, and so helpful. Reviewed on: 11th April 2023

Good communication

3
Good comms when making transactions Reviewed on: 10th April 2023

In cyber space and on the ground

3
Quite fast response on website and overall good communication. High interest on. Overdraft which seems to be a trend. Overall quite easy to use and secure. Not always so helpful in the branch in Uxbridge. Depend on staff present Reviewed on: 9th April 2023

I recommend Lloyds bank is the best ever

5
To be honest I have never see any problem in Lloyds bank. I love using Lloyds bank as my main account. I recommend Lloyds as full star to my friends. Reviewed on: 8th April 2023

Keeping your money safe

5
I get steady but not to many emails showing me examples of fraudulent activity and what to spot which reassures me what my bank would or would not ask for, what I can do to protect myself and there is always help available should I need it. I feel that take responsibility for my credit and how much I ask for by explaining it wouldn't be good but offers a number of ways to improve how to look after my money. I feel valued as a customer and would highly recommend them. Reviewed on: 7th April 2023

Personal experience

4
Lloyd's bank have been very understanding during times of financial woes, especially during the COVID lockdown period. They have always been first hand with direct communication & the only improvement could be a direction as to how to attain a larger overdraft if necessary. And if it is based on credit score than how high that would need to be.Overall, a solid bank for anyone looking to place their money. Reviewed on: 7th April 2023

spot on

5
been with lloyds for 35 years.Had the classic account for all that time and has been perfect Reviewed on: 7th April 2023

Aaw

5
Uvuhcuvuvucuvicivo o ov ovivivig Reviewed on: 6th April 2023

POSITIVE FEEDBACK WELL DESERVED IN MY OPINION

5
ALREADY SAID IT WELL DONE AND THANK YOU FOR A SWIFT RESPONSE WELL DONE Reviewed on: 5th April 2023

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