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Lloyds Bank: Classic Account reviews

4.02
Based on 761 reviews, last reviewed 5th Sep 2025
81% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Very good bank

5
Very good bank, have never had any issues with them and their customer support is always helpful and polite. Reviewed on: 11th March 2023

Abc

5
Its a best bank and all I need can get from their app Reviewed on: 10th March 2023

Have had Lloyds for years

3
It’s good and trust worthy. My family started using it first and then they created an account for me and haven’t gone back since. Reviewed on: 10th March 2023

Efficient way of banking

5
Lloyds provides efficient banking methods which saves customers time and make banking much more simple and convenient. Reviewed on: 10th March 2023

Easy to use

5
I have been with Lloyds since I moved to the UK almost 10 years ago now, they have never let me down and have always been easy to deal with. Reviewed on: 10th March 2023

Rubbish customer service

1
Unhelpful staff in branch who made me decide to go to another branch who were able to answer my query Reviewed on: 10th March 2023

Years of good service

5
I have banked with Lloyds for more than forty years and in this time have never had cause to complain about their service. Reviewed on: 10th March 2023

GREAT SERVICE

5
I AM VERY PLEASED WITH MY LLOYDS CARD. Reviewed on: 10th March 2023

What a bank

4
I love Lloyds’s Bank as they’ve always looked after me ! Reviewed on: 9th March 2023

Bank

5
I been using Lloyds for a years . Its very good bank and I would highly recomended . Reviewed on: 9th March 2023

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