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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Best bank

This is one bank that treats me on a personal basis. The internet app is amazingly useful and if there is a problem they can rectify with one message. It’s no coincidence that I have been with bank for 50 years. Reviewed on: 9th March 2023

Friendly staff

Always received fantastic service when in my local branch. With so many high street branches closing and everything being done online. It's good to still get the personal touch in branch. Reviewed on: 9th March 2023

Been a customer for over 20 years

Lloyds current account has been fantastic. Whether dealing in house, online or app, I’ve always been a happy customer! Reviewed on: 9th March 2023

trustworthy

very reliable and accurate bank and absolutely honest Reviewed on: 7th March 2023

Fast

Lloyds bank is the best bank I used very good customer service fast app Reviewed on: 5th March 2023

Easy access and use

I have a classic and some other accounts with Lloyds bank and I like simplicity so using my app is very convenient and easy Reviewed on: 5th March 2023

Best app for money

Excellent means of personal banking and very secure. Lloyd's Bank Mobile barely have problems meaning I can access my account easily . And the problems usually get resolved within a few hours. Overall Lloyds is very good! Thanks Reviewed on: 4th March 2023

Nice

Good support for customers and interest rates are low Reviewed on: 21st February 2023

Good

They are another bank that treated me fairly Reviewed on: 18th February 2023

Helpful and Honest

I spent a lot of time in branch when disconnecting financially from my ex husband and they was nothing but patient and helpful. Reviewed on: 9th February 2023

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