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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (801)

Good

Great , and i would recommend to my other friends Reviewed on: 4th April 2023

Great bank

I've been with this bank for a couple of years now and they have been great help and support throughout the years especially when I had a hard time with money and then they helped through paying an overdraft back, I would chose this bank over any other bank any day. The staff is friendly and helpful aswell. Reviewed on: 4th April 2023

Really good customer service and the mobile app is excellent

I know that I can always count on lloyds to pick up the phone when ever I need. They are quick to sort out my problems with little hassle. Their security is a perfect balance, not like other banks with which I get locked out of my account daily or weekly. The mobile app is amazing, always works quickly and smoothly, allowing me to transfer funds instantly without delays Reviewed on: 4th April 2023

Good bank

no issues using this bank - would recomend Reviewed on: 4th April 2023

The best bank in UK

I have had an account with the bank for five years and I am very satisfied with the service and understanding. Reviewed on: 3rd April 2023

Account opening

Account opening was easy and fast Reviewed on: 3rd April 2023

Best Internet Banking

I think Lloyds Bank Internet banking and also Internet apps easy to use. Reviewed on: 3rd April 2023

Not as good as others

Not a bad bank but service could be better Reviewed on: 3rd April 2023

Wouldn't give me a debit card

Lloyds bank - told me I needed to use my account more before they would give me a debit card. Thought that was a really weird thing to say. How could I use my account with a card to use it with? All in all a dumb back clueless to it's customers needs. Reviewed on: 3rd April 2023

Current account

I’ve been with Lloyds bank for aslong as I can remember, and gave also opened my son an account so I can save for him until he’s 18! Great customer service in our local branch, Maidenhead. And overall easy to use online banking app Reviewed on: 3rd April 2023

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