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Lloyds Bank: Classic Account reviews

4.02
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (776)

Rubbish customer service

1
Unhelpful staff in branch who made me decide to go to another branch who were able to answer my query Reviewed on: 10th March 2023

Years of good service

5
I have banked with Lloyds for more than forty years and in this time have never had cause to complain about their service. Reviewed on: 10th March 2023

GREAT SERVICE

5
I AM VERY PLEASED WITH MY LLOYDS CARD. Reviewed on: 10th March 2023

What a bank

4
I love Lloyds’s Bank as they’ve always looked after me ! Reviewed on: 9th March 2023

Bank

5
I been using Lloyds for a years . Its very good bank and I would highly recomended . Reviewed on: 9th March 2023

Best bank

5
This is one bank that treats me on a personal basis. The internet app is amazingly useful and if there is a problem they can rectify with one message. It’s no coincidence that I have been with bank for 50 years. Reviewed on: 9th March 2023

Friendly staff

4
Always received fantastic service when in my local branch. With so many high street branches closing and everything being done online. It's good to still get the personal touch in branch. Reviewed on: 9th March 2023

Been a customer for over 20 years

5
Lloyds current account has been fantastic. Whether dealing in house, online or app, I’ve always been a happy customer! Reviewed on: 9th March 2023

trustworthy

5
very reliable and accurate bank and absolutely honest Reviewed on: 7th March 2023

Fast

5
Lloyds bank is the best bank I used very good customer service fast app Reviewed on: 5th March 2023

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