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Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
4.02
Based on 761 reviews, last reviewed 5th Sep 2025
81% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Not impressed

2
Got my bank closed for no reason which put me in a very bad financial situation Reviewed on: 8th February 2023
Bolinoclev's avatar
Bolinoclev

Used to be good

3
I have been banking with Lloyds for a long time and they haven't offered me anything useful and have kept all my accounts even my savings locked into low interest rates and never offered me any overdraft or anything. They have only provided basic banking services and I used to like them because compared to other banks they didn't have ridiculous security for simple things and didn't spy on you but now it's changed and there's really no point banking with them anymore, they don't provide me with anything but a very simple bank account and don't value me as a customer even though I'm a high earner and have a lot of savings. The good thing about them compared to other banks was that they were good for international transfers but now there's others available that are better Reviewed on: 8th February 2023
shane's avatar
shane

Couldn't be happier

5
Lloyds are always brilliant in branch. Their app and service lines are always fantastic. Reviewed on: 8th February 2023
Gemma's avatar
Gemma

Good Overall

4
A basic account for beginners but a safe one Reviewed on: 8th February 2023
david hale's avatar
david hale

Online banking

4
Reliable and easy to open online bank account. Reviewed on: 7th February 2023
Kamal Ghimire's avatar
Kamal Ghimire

Great

4
No issues really, works, not sent loads of emails of anything. Just lets me get on with things and if I have an issue its resolved quick Reviewed on: 5th February 2023
Drewy Alf Phillips's avatar
Drewy Alf Phillips

Great service thank you!

5
Could not recommend them more - very pleased! Reviewed on: 3rd February 2023
jaylg's avatar
jaylg

Never had an issue

5
Absolutely no complaints. Had an issue with a hotel payment a few weeks ago and they were very helpful and got it put back into my account straight away. Very helpful. Reviewed on: 2nd February 2023
mcgibbonemily@gmail.com's avatar
[email protected]

Provides what I need efficiently and effectively

5
Account managed without problems, payments made promptly, monthly statements. Online banking offers payments and savings in an integrated product. Good choice of current and savings accounts. Reviewed on: 2nd February 2023
Geoff's avatar
Geoff

Great

5
Easy to deal with, great bank, easy online system Reviewed on: 2nd February 2023
Ene Nixon's avatar
Ene Nixon

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