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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

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3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (805)

Best Internet Banking

I think Lloyds Bank Internet banking and also Internet apps easy to use. Reviewed on: 3rd April 2023

Not as good as others

Not a bad bank but service could be better Reviewed on: 3rd April 2023

Wouldn't give me a debit card

Lloyds bank - told me I needed to use my account more before they would give me a debit card. Thought that was a really weird thing to say. How could I use my account with a card to use it with? All in all a dumb back clueless to it's customers needs. Reviewed on: 3rd April 2023

Current account

I’ve been with Lloyds bank for aslong as I can remember, and gave also opened my son an account so I can save for him until he’s 18! Great customer service in our local branch, Maidenhead. And overall easy to use online banking app Reviewed on: 3rd April 2023

Top 1 bank

Verry good bank and app working perfect Reviewed on: 3rd April 2023

Best ever

Is the best bank always easy to use and many benefits Reviewed on: 3rd April 2023

Classic account

I’ve been with Lloyds bank for a very long time and I’ve had no issues when it comes to my accounts I have with them, very happy overall. Reviewed on: 3rd April 2023

Good service

Good range of products available for everyone Reviewed on: 3rd April 2023

Easy, safe banking

With Lloyds I know my money is safe! Lloyds ensure customers are aware of how they’ll be contacted and what information would be required. They regularly send emails informing customers what to look out for in fraudulent activity. I feel like my money is safe and I am looked after as a customer. The app is really easy to use and I am able to access my account quickly and on the go. Reviewed on: 3rd April 2023

Kubra

I want to earn money. I want to sell my good clothes Reviewed on: 2nd April 2023

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