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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.04 (794 reviews)

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4.04

Based on 794 reviews, last reviewed 20th Apr 2026

2200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Annoying

It’s annoying to use llyods bank Reviewed on: 30th March 2023

ALMOST 8 YEARS WITH LLOYDS

Still cleary still easy to use. Reviewed on: 29th March 2023

Lloyds Bank

Their classic account is amazing, I have never encountered any problems with Lloyds Bank whatsoever and I highly recommend them to anyone looking to switch banks or are looking for their first bank account. Reviewed on: 25th March 2023

Great bank

I always feel my money is safe with lloyds. Reviewed on: 25th March 2023

No service and no common sense.

We have been dealing with Lloyds over an account for a gentleman with a foreign passport, someone who has lived in the UK for the last 45 years. Not only were we given completely the wrong information, they wasted two weeks by doing so and then told us something else completely. The reasons given made no sense, they displaced no common sense and there was no common courtesy either. We have since dealt with another bank for exactly the same issue without all the fuss and nonsense they made. Impolite staff who clearly have no interest in customers at all. Atrocious service (Kingston Upon Thames branch). Would never recommend this bank to anyone. Reviewed on: 22nd March 2023

Nice and easy

Very very nice and easy to access. Digital platform for everyone to pay transfer money easily. Reviewed on: 21st March 2023

Great

Is everything ok, no problem with them, always they help you Reviewed on: 21st March 2023

Easy online banking

Lloyds have streamlined their online banking app to make it super easy to use and visually pleasing. Reviewed on: 18th March 2023

Very good

Very good customer service and support they have Reviewed on: 17th March 2023

5 STAR

I have banked with lloyds for a long time now and they are brilliant, the customer care team is helpful and I now have a number of bank accounts with Lloyds Reviewed on: 17th March 2023

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