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Lloyds Bank: Classic Account reviews

4.02
Based on 761 reviews, last reviewed 5th Sep 2025
81% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

No hassle banking

4
Basic bank account requested, does exactly what it needs to. Easy to put money in and draw out. Easy to understand Internet banking. Reviewed on: 1st February 2023

Kind Excellent Support

5
Lloyds Bank were very kind & empathetic when I ran into financial problems due to health issues. Reviewed on: 1st February 2023

Lloyds

5
I love Lloyds classic account its really east to use and they offer really good support Reviewed on: 31st January 2023

Easy to bank with

5
Lloyds have a lot of tools to help with money management e.g. see a breakdown of categories of expenditure this mont, with a month on month comparison. Their emails include hints and tips, too. Reviewed on: 31st January 2023

A Satisfied Customer

5
My Classic Account suits me perfectly because, on occasion, I go overdrawn but suffer no charges as I'm sure to transfer enough funds to go back to black! Reviewed on: 29th January 2023

Lloyds bank

5
Lloyds bank are always there whenever you need help or unsure of anything. Whenever u go in branch they are polite and welcoming and very helpful. Reviewed on: 20th January 2023

Very good banking service.

5
An enjoyable banking experience with an easy to use app on my phone.Recommended ,always get reminders for payments etc. Reviewed on: 20th January 2023

Dependable

3
I've not had many problems with it, but dislike the fact they removed my interest free overdraft, now I get charged. Reviewed on: 18th January 2023

Great helpful easy

5
Loved my experience very much and was very easy goin Reviewed on: 17th January 2023

closing branches harder to use

3
lloyds are ok, but closing branches means we have to travel further to go into a branch which is a hassle Reviewed on: 16th January 2023

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