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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Great bank

I've been with this bank for a couple of years now and they have been great help and support throughout the years especially when I had a hard time with money and then they helped through paying an overdraft back, I would chose this bank over any other bank any day. The staff is friendly and helpful aswell. Reviewed on: 4th April 2023

Really good customer service and the mobile app is excellent

I know that I can always count on lloyds to pick up the phone when ever I need. They are quick to sort out my problems with little hassle. Their security is a perfect balance, not like other banks with which I get locked out of my account daily or weekly. The mobile app is amazing, always works quickly and smoothly, allowing me to transfer funds instantly without delays Reviewed on: 4th April 2023

Good bank

no issues using this bank - would recomend Reviewed on: 4th April 2023

The best bank in UK

I have had an account with the bank for five years and I am very satisfied with the service and understanding. Reviewed on: 3rd April 2023

Account opening

Account opening was easy and fast Reviewed on: 3rd April 2023

Best Internet Banking

I think Lloyds Bank Internet banking and also Internet apps easy to use. Reviewed on: 3rd April 2023

Not as good as others

Not a bad bank but service could be better Reviewed on: 3rd April 2023

Wouldn't give me a debit card

Lloyds bank - told me I needed to use my account more before they would give me a debit card. Thought that was a really weird thing to say. How could I use my account with a card to use it with? All in all a dumb back clueless to it's customers needs. Reviewed on: 3rd April 2023

Current account

I’ve been with Lloyds bank for aslong as I can remember, and gave also opened my son an account so I can save for him until he’s 18! Great customer service in our local branch, Maidenhead. And overall easy to use online banking app Reviewed on: 3rd April 2023

Top 1 bank

Verry good bank and app working perfect Reviewed on: 3rd April 2023

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