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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.04 (794 reviews)

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4.04

Based on 794 reviews, last reviewed 20th Apr 2026

2200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

very happy

always working, i am very satisfied with their products Reviewed on: 12th September 2023

Racial profiling

They hard searched me two times on the same day for one request and refused to contact the agency to take one down when called out for it Reviewed on: 30th August 2023

Caroline K

I am kept updated about current products which best suit my lifestyle. Reviewed on: 29th August 2023

Part of the family

I always use the tills at our Aberdare branch as the girls are brilliant. Always so welcoming and friendly and I hope that the branch remains open for many years to come. Reviewed on: 24th August 2023

Reliable banking

Lloyds offers a reliable banking experience with a easy to use app. Reviewed on: 18th August 2023

Good online but hard to get hold of by phone

Good online banking but hard to get hold of by phone Reviewed on: 13th August 2023

A classic 'classic account'

Easy to use, convenient app, immediate money transfers & great customer service. Reviewed on: 7th August 2023

Bank

Lloyd's always helpful and informative Reviewed on: 27th July 2023

Excellent

Excellent customer service and low rate. Reviewed on: 24th July 2023

Probably the worst bank

I have bad experience with Lloyds bank.Every time when I need sent more money(around £1000 I can not do it by internet becouse bank needs authorised the payment in the branch.I have to take holiday for make payments - it is incredibly frustrating.My money my decision and a lots of sensitive questions.For who,from who,who is it for me etc.I have enough .Time change the bank .Definitely I don’t recommend Reviewed on: 23rd July 2023

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