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LV (Liverpool Victoria): Car Insurance reviews

Name: Car Insurance
Rating: 4.21 (315 reviews)

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4.06

Based on 315 reviews, last reviewed 29th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

1

I recommend people to not join lv car insurance. I recommend people to not join lv car insurance. especially engines are really nasty people,basically this car insurance nothing just a scamming peopl... Read more Reviewed on: 29th January 2025

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (315)

Review of the LV (Liverpool Victoria), Car Insurance:

Huge mistake of age.com 2024 switch of Underwriter.

I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to LV, whose road /home assistance was with Brittania. After 50 years with the AA I reluctantly swopped as the LV cover was cheaper. This year, LV has quoted a renewal sum of £794.19 against last year’s quote of £489.45! They state ‘Your LV Car Insurance won’t renew unless you contact us.’ How many age.com members can afford that increase? I’m livid at having ceased my gold membership with the AA and am sure I’m not alone feeling cast aside. Reviewed on: 19th January 2025

Kept in touch

We had an accident last week in our brand new VW Tiguan, we'd only had the car for 2 weeks and had only just bought our insurance with LV - we've never been with them before. We're due to go on holiday next week, our car tows our caravan so we needed the repair authorising as soon as possible so we didn't lose our holiday. LV did everything they could to help us, they liaised with the garage and phoned me back every time they said they would. They were calm even when I wasn't. I honestly cannot tell you how impressed I am with their customer service. I'll never go anywhere else now. I thought good customer service was a thing of the past but its very much present at LV. Well done Steve, Daniel, Thomas and anyone else I've spoken to this week. You are all awesome. Reviewed on: 27th July 2018

great price, beat all competitors

great price, found through a price comparison website. Beat all competitors and my previous provider who were extremely unflexible in comparison. Great phone people, lovely! Reviewed on: 19th July 2018

3 Cars with same Insurer

Competitive, reliable and trustworthy. Reviewed on: 18th July 2018

Cheap

two car insurance is cheap not had to claim on car insurance since 1973, so no idea what would happen if i tried to Reviewed on: 18th July 2018

Easy, friendly, professional

Excellent customer service, best prices Reviewed on: 17th July 2018

Always fairly priced

I've used LV for my car insurance for 10 plus years. They are always competitively priced and offer excellent no claims etc. On the one occasion I claimed they were efficient and helpful. I'd definitely recommend them. Reviewed on: 17th July 2018

Ticks all the boxes

Everything is done well. Starting with price which is very competitive. Speaking to someone you can understand. Reviewed on: 5th July 2018

Great service

Always polite and helpful, this years renewal was cheaper than last years without being asked. Reviewed on: 4th July 2018

Always a pleasure doing business

Never had any issues, simple no-nonsense insurance at a good price Reviewed on: 4th July 2018

Fantastic company

We have been insured for a few years now with LV and they're an excellent company with excellent customer service Reviewed on: 4th July 2018

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