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LV (Liverpool Victoria): Car insurance reviews

Name: Car insurance
Rating: 4.2 (316 reviews)

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4.06

Based on 316 reviews, last reviewed 27th May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

1

Rubbish insurer Had a quote which lasted 3 weeks then got new one and was refused cover- wrong criteria,??? Rubbish Reviewed on: 27th May 2025

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About this product

LV (Liverpool Victoria) Car insurance reviews (316)

Review of the LV (Liverpool Victoria), Car insurance:

Really Good

Simple to sign up and well priced. Reviewed on: 22nd August 2023

Quick and easy, car insurance at LV

I needed car insurance, as my renewal had increased by £250. I went on line and LV was the same price as I had paid the year before, no brainier, snapped it up; all done on line no fuss. Reviewed on: 24th August 2023

LV are simply excellent!

We've insured our cars with LV for many years. A few years ago I had a crash that resulted in the write-off of my beautiful Lexus LS430. It had been in immaculate condition and I felt it was worth far more than a similar model that had not been kept in such good condition. LV agreed to inspect the car and paid me pretty much exactly what I thought it was worth. No arguments or prevarication - They just paid up! In all of my dealings with LV their staff have been knowledgable, polite and friendly - And their prices remain very good value for money. What more could you ask? Reviewed on: 24th August 2023

Happy customer

I recently acquired another vehicle, and having an insurance policy with LV for the original car, it was natural to get a quote for the new vehicle. I was pleasantly surprised by the amount I needed to pay and also pleased that the insurance policies were being brought into line with the same renewal date. Overall I felt very satisfied with the experience! Reviewed on: 24th August 2023

Car Insurance LV

I've had my car insurance for my old Mercedes slk r171 for the first and very much the last time. I had an accident May 2023, and its still not been dealt with. No communication at all from them. I've been chasing but they seem intent on not getting my claim settled. I've complained to them direct by email and this has even been investigated! When I spoke to a so called manager who promised to call me back and never. Her comment was it takes LV at least 8 weeks to answer a complaint! I think that says it all! My advice would be choose anyone apart from LV Reviewed on: 24th August 2023

User friendly service

Had a no fault accident. Resolve issues from beginning to end Reviewed on: 24th August 2023

50 Years with the same insurer

LV have been looking after my car insurance for over 50 years and I have Han no complaints. What recondition is better than that. Reviewed on: 23rd August 2023

Great Company

Competitive pricing and when we needed them they assisted professionally and dealt with everything smoothly. Our claim was paid almost instantly so we could arrange a new car. Reviewed on: 23rd August 2023

Value for money

They seem to be value for money and don't hike their prices above competitors when you have been with them for a while like other insurance companies tend to do to their loyal customers. Reviewed on: 23rd August 2023

Fantastic Value and Service,plus simple to deal with.

I just cannot believe the bvalue of this Which recommneded Insurer. The insurance process is so simple and quick. I use themfor my Motorhome and theyknock the sockes off of the several popular Motorhome Insurance companies. I also use LVs Flow self service product for my wifes car and I am equally enthusiastic about that rouet to market. Simple and great value again. Reviewed on: 23rd August 2023

Extremely Fair

I've two cars as well as household insurance with LV. On renewal I price check them and they always remain competitive. On occasions I've phoned them to discuss additional driver etc and at all times the staff have been knowledgeable and efficient, pointing out cost savings where applicable. Reviewed on: 23rd August 2023

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