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LV (Liverpool Victoria): Home Insurance reviews

View other LV (Liverpool Victoria) products
3.47
Based on 134 reviews, last reviewed 10th Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
19%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
27%

Latest highest rating:

4

Right level of insurance No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even thoug... Read more Reviewed on: 10th October 2024
K C's avatar
K C

Latest lowest rating:

1

Never had a home insurance claim. Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024
Abdullah M's avatar
Abdullah M
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About this product

Choosing the right insurance provider can be daunting with so many on the market. At Smart Money People, we collect LV= home insurance reviews from existing policyholders to help you make a better financial decision. Find out how customers rate the service they have received from LV=.

LV= offers a variety of insurance policies, with discounts available when you combine its home and motor policies. There are three levels of home insurance to choose from: essentia...

LV (Liverpool Victoria) Home Insurance reviews (134)

Review of the LV (Liverpool Victoria), Home Insurance:

Incredibly Helpful

5
As well as being good value, LV staff have been exceptionally helpful in resolving issues with my Mothers insurance, for which I am POA, and have gone above and beyond what I would have expected. It is lovely to deal with people who think outside the box and don't just work from a standard computer tick list of options. Well done LV Reviewed on: 14th August 2022
Annatha's avatar
Annatha

Everything fine, easy to purchase and deal with

4
Home insurance was easy to purchase online, price was competitive, have not had to claim so can't comment on that experience Reviewed on: 3rd September 2023
Matt's avatar
Matt

Horrendous tradesman and horrendous communication

1
I had a severe leak that appeared suddenly in the night They sent a guy out in a 1 hour window he chose in a down pour He said it’s to wet to go on the roof I’ll see what au can di in the loft He can back after 10 mins and said I’ve patched it up and it’s ok He then left Immediately it started to rain in again and now in 4 more places I rang back and it took them : days and 12 calls to get him back This time he was In the house for 3 mins And he spent 1 minute arguing tha... Reviewed on: 30th August 2023
Gee M's avatar
Gee M

Easy as 1-2-3

5
Very straightforward sign up process, with help icons along the way. Good cover at reasonable prices. LV also offered add-on insurance for additional products. Reviewed on: 23rd August 2023
Sian Robinson's avatar
Sian Robinson

Easy buy, no hassle

4
Haven't had to use them for any disasters as yet happily, but staff were patient and helpful with any questions on the policy Reviewed on: 23rd August 2023
Mark Greenway's avatar
Mark Greenway

Friendly and fairly priced

5
Had to change my policy due to changes with my house and LV was fairly priced and flexible. Reviewed on: 23rd August 2023
MB's avatar
MB

Loving LV

4
Best price, comprehensive cover, easy to set up my policy. So far no requirement to claim on insurance so less able to feed back on how this might go but no complaints from me, so far so good & long may that continue! Reviewed on: 22nd August 2023
Fiona sutherland's avatar
Fiona sutherland

A company that seems to car!!!

5
LV has been so helpful bin getting the right cover. Their website is easy to navigate and their staff on the phone so knowledgeable and helpful. Well done. Reviewed on: 22nd August 2023
Dorothy Smith's avatar
Dorothy Smith

Super easy and transparent

5
Easy and clear to arrange online. Also got my travel insurance through them due to the process. Reviewed on: 22nd August 2023
Sylvia hebben's avatar
Sylvia hebben

Worst company ever - stay away!!!

1
I give one star because is no minus stars…the worst company ever….stay away. Had home insurance, lost a product abroad and they don’t what to help because I decided to stay longer abroad. Worst customer service, they take your money but they will try everything to rip you off and to avoid paying you back. Reviewed on: 15th August 2023
Mike Rusu's avatar
Mike Rusu

Excellent value L V !!

4
Great price for home insurance considering most other insurance companies are hyping up their price! Really good value and less than last year! Reviewed on: 29th July 2023
Jacqui Cunningham's avatar
Jacqui Cunningham

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