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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.53 (288 reviews)

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4.60

Based on 288 reviews, last reviewed 30th Jan 2025

14% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Great service! As a pensioner needing a mortgage, Mansfield BS has listened, helped and been encouraging over the past 15 years. My mortgage is now almost repaid. He... Read more Reviewed on: 30th January 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (288)

Review of the Mansfield Building Society, Mortgages:

Friendly, answer the phones quickly or just an email...

Friendly, answer the phones quickly or just an email away. Had mortgage with them for 6 years. Reviewed on: 20th December 2024

Easy

Efficient and easy to get support Reviewed on: 1st November 2022

Very helpful, contactable and fair provider

I had never heard of them but a broker helped us find them when my wife's self enployed covid grants were making it difficult with High Street lenders. They were brilliant to deal with, easy to get in touch with and flexible around payment dates. Reviewed on: 26th October 2022

Customer Service

Incredible staff - always willing and pleased to help - not one surly response/manner in the years I was with Mansfield - when the staff said they would do something - you could take it as done. Reviewed on: 19th October 2022

A building society you can actually get a answer from

I had a 2 year fixed mortgage plan which ended during the on going economic pandemic!!! Unfortunately Mansfield weren’t able to match a different provider. Shame because I had no other reason to leave Reviewed on: 14th October 2022

Very efficient

I requested a rate review and it was simple and very efficient. Reviewed on: 11th October 2022

No issues at all

Mansfield was the only lender that would lend me enough to buy my first home. Am very grateful and never had any issues with anything - always felt like I was dealing with real and friendly people instead of call centres etc Reviewed on: 4th October 2022

10 years problem free

The initial process of setting up my mortgage took quite a long time. I believe the underwriting at Mansfield BS is (or was) still quite manual and not reliant on credit scores. I stayed with MBS for 10 years and didn’t experience any issues. The only reason I didn’t stay when I moved house was that I secured a much lower rate through a broker. My only issue was that I was unable to change my payment date easily which should have been a simple request. Reviewed on: 3rd October 2022

glad I found Mansfield

Always efficient and helpful - provides mortgages some others do not, especially to those over retirement age. Reviewed on: 3rd October 2022

The best

If it wasn’t for Mansfield been understanding and allowing for two extensions we wouldn’t have a mortgage they are the best people Reviewed on: 23rd September 2022

Took a long time to arrange the mortgage but admin has been ok

It took nearly nine months to arrange a discount rate mortgage with the Mansfield despite using an experienced broker. I think the process could have been improved by using a dedicated portal with a clear set of requirements at the start rather than multiple requests and re-requests over an extended period Reviewed on: 21st September 2022

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