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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (304 reviews)

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4.61

Based on 304 reviews, last reviewed 6th Mar 2025

15% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Great service Great service, no issues. Good communication Reviewed on: 5th March 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (304)

Review of the Mansfield Building Society, Mortgages:

Sad to be moving to another provider

Sadly i am leaving Mansfield for B2L provider, but i have been with them for the last 7 years and they are always, super friendly and helpful. I've not once found a mistake in there paperwork or information and they very timely in their responses. Reviewed on: 25th February 2025

Very efficient

I requested a rate review and it was simple and very efficient. Reviewed on: 11th October 2022

No issues at all

Mansfield was the only lender that would lend me enough to buy my first home. Am very grateful and never had any issues with anything - always felt like I was dealing with real and friendly people instead of call centres etc Reviewed on: 4th October 2022

10 years problem free

The initial process of setting up my mortgage took quite a long time. I believe the underwriting at Mansfield BS is (or was) still quite manual and not reliant on credit scores. I stayed with MBS for 10 years and didn’t experience any issues. The only reason I didn’t stay when I moved house was that I secured a much lower rate through a broker. My only issue was that I was unable to change my payment date easily which should have been a simple request. Reviewed on: 3rd October 2022

glad I found Mansfield

Always efficient and helpful - provides mortgages some others do not, especially to those over retirement age. Reviewed on: 3rd October 2022

The best

If it wasn’t for Mansfield been understanding and allowing for two extensions we wouldn’t have a mortgage they are the best people Reviewed on: 23rd September 2022

Took a long time to arrange the mortgage but admin has been ok

It took nearly nine months to arrange a discount rate mortgage with the Mansfield despite using an experienced broker. I think the process could have been improved by using a dedicated portal with a clear set of requirements at the start rather than multiple requests and re-requests over an extended period Reviewed on: 21st September 2022

Always up to date

I always know exactly where I am with Mansfield. They are brilliant at communications Reviewed on: 20th September 2022

Great customer service

Mansfield contacted when my deal expired to ensure that if I were going to struggle with the new monthly amount to contact them and potentially work out a plan, end of year accounts were sent out in good time overall very happy I used them Reviewed on: 14th September 2022

First Class Service

The product that we have taken up is exactly what we wanted and the service given has been excellent. Reviewed on: 13th September 2022

Mortgage

from start to finish during the mortgaging process the BS was easy to use and the staff were helpful. after the first 2 years, i was offered to extend the period of fixed term Reviewed on: 3rd September 2022

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