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Mansfield Building Society: Mortgages reviews

4.60
Based on 290 reviews, last reviewed 10th Feb 2025
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
20%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

Communication could be a bit better. There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also, my new ... Read more Reviewed on: 10th February 2025
Kevin W's avatar
Kevin W

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (290)

Review of the Mansfield Building Society, Mortgages:

Friendly, clear info.

4
Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

Good, positive experience with staff who understand their customers' needs.

5
Helpful staff made this process very easy from start to finish. Good communication throughout with friendly, knowledgeable staff, Reviewed on: 23rd February 2022

Amazing Service

5
Really helpful though out the process, really friendly colleagues. Always happy to answers questions and you get the right service that is needed. well done Mansfield. Highly recommend. Reviewed on: 14th February 2022

Foundation of life

5
Excellent service from start to finish hopefully more of the same going forward Reviewed on: 3rd February 2022

Mansfield were excellent

5
I can recommend Mansfield to everyone. They made things as simple as possible which was a huge relief. My policy had no penalty for paying it off early which is rare and they all seemed like the old days when customer service and no nonsense were the rules of the day. Brilliant all round. Reviewed on: 3rd February 2022

Super friendly and helpful

5
After having an absolute nightmare with another lender on this complicated mortgage - Mansfield stepped in and provided a comparatively “easy” and smooth transaction. Can’t thank the team enough. Reviewed on: 21st January 2022

Excellent

5
I have been with Mansfield BS as a mortgage lender for 18 years and throughout all this time their customer service has been excellent. I would highly recommend them. Reviewed on: 19th January 2022

Great traditional BS to deal with

5
Easy to deal with - no waiting for minutes at a call center-questions answered eff I first started out Reviewed on: 19th January 2022

My experience was that of efficiency and professionalism. Everything that was necessary to be completed was on time and enabled the process to be as stress free as possible.

4
The Mansfield Building Society understood the reasons for the mortgage and helped it to happen in a timely manner. Reviewed on: 18th January 2022

Morgage

5
I have been very pleased with Mansfield building society they have been very helpful throughout the term of my mortgage and I would recommend them Reviewed on: 12th January 2022

Friendly, welcoming staff

5
It's so nice to deal with people who understand you are not doing these things often, explain, listen in a lovely friendly way. Reply back quickly. We'll done all of you. Reviewed on: 7th January 2022

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