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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (297 reviews)

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4.61

Based on 297 reviews, last reviewed 23rd Feb 2025

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

The Building Society was very easy to communicate wi... The Building Society was very easy to communicate with, quick to respond to questions and everyone was friendly. Reviewed on: 23rd February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (297)

Review of the Mansfield Building Society, Mortgages:

Friendly, clear info.

Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

Slow application process and not competitive rates

The application process originally was very slow and we had to resubmit information many times. We have moved as you couldn’t offer a competitive rate and we have saved over £320 per month by moving. Reviewed on: 29th April 2020

Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll investigate this for you. Response date: 30th April 2020

Disorganised

One thing was asked for then another when everything could have been done at the same time. Very long winded asked more questions than any other company. Which had nothing to do with anything. Reviewed on: 24th April 2020

Wouldn't recommend

Unfortunately my experience so far has been characterised by stress, additional unnecessary expense, and poor communication from some staff (although some call handlers have been excellent, and very helpful). Reviewed on: 14th April 2020

Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll gladly investigate this for you. Response date: 15th April 2020

Satisfied customer

I am very happy to choose this mortgage provider and mostly happy they choosen me too. Win win. Friendly proffesional staff. Easy to understand and helpful. All based on telephone conversation and documents sent through post. It was stress free process. Thank you S. Reviewed on: 28th March 2020

Great service

Throughout the service we have received has been helpful and efficient. Reviewed on: 24th March 2020

Great product and a great service

Great company, great product and the service I received was great - I guess that means it was Great ;o) NO seriously though, I felt valued, everyone was happy to explain things to me in a clear way and I would definitely use the Mansfield again in the future and recommend them Reviewed on: 13th March 2020

Friendliest Building Society I have ever experienced

Every time you enter the building you are made to feel welcome. Not only is it a place to deposit money or discuss investments it is a social hub. Many elderly people don’t have anyone to talk to but when they come into the society they feel part of a wider family. Reviewed on: 8th February 2020

Top administration

Everything from asking for a quote to completing the mortgage advance was done efficiently and professionally Reviewed on: 7th February 2020

Best Building Society to get mortage from

Easy access to talk to someone to discuss mortgage options and also savings Reviewed on: 6th February 2020

Great, friendly service

When applying for our mortgage we received great advice and options. Everyone we dealt with was professional and friendly. Reviewed on: 12th November 2019

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