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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (826 reviews)

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4.48

Based on 826 reviews, last reviewed 12th Feb 2025

49% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

It was very easy to open the accounts. It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary pa... Read more Reviewed on: 12th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (826)

Review of the Mansfield Building Society, Savings:

Just great service in the chesterfield branch

Just great service in the chesterfield branch Reviewed on: 17th December 2024

Quick and easy

Impressed with the quick and ease of opening savings account. Reviewed on: 22nd January 2024

Polite, Friendly and Easy

Just wanted to open up a regular saver account. Ladies behind the desk made it very easy despite the busy time and were polite and friendly. Account is up and running and the deposit process was made clear and easy for me. Reviewed on: 22nd January 2024

Good straightforward banking with excellent staff w...

Good straightforward banking with excellent staff who are helpful.some things not to good when I transferred money and the sort code was Barkley's which makes you think am I doing right Reviewed on: 22nd January 2024

excellent service at the counter

excellent service at the counter Reviewed on: 22nd January 2024

I really lime the fact that they still have local br...

I really lime the fact that they still have local branches within walking distance of home. Reviewed on: 6th January 2024

Very friendly and knowegable staff.

Very friendly and knowegable staff. Reviewed on: 6th January 2024

Experience as LPA and Sole Executor

My experience was as initially acting as initially enduring power of attorney and then sole executor to a will. Reviewed on: 5th January 2024

Easy to open account and follow up excellent

Easy to open account and follow up excellent Reviewed on: 5th January 2024

A lot to be desired

On trying to open an ISA account, I received no indication that the application was going forward or had been received for over 2 weeks and trying to phone them was extremely difficult as you are put on hold and then eventually a message to say to leave your number and someone would contact you - never happened. My first response was from the previous ISA provider (who transferred the money) saying my account was closed. I then phoned again and after 3 attempts managed to get through to someone who informed me that i would be receiving a pass book in the next few days. I did eventually receive the book and on checking the amount sent from the previous provider found that it was 200 pounds short! Another arduous amount of time taken to phone again I explained to somebody the situation, and on them checking was apologised to and another pass book was sent. On top of all that I discovered that the account should have been opened 2 days before it actually was, which would have lost the interest for that period as ISA transfer interest paid must be seamless. It's a shame but you can't take anything for granted these days. Reviewed on: 11th December 2023

Reply from Mansfield Building Society Thank you for sharing your feedback and we’re sorry for the experience you received. We have made contact directly via our colleagues in Savings Support and we trust the action we’re now taking helps to resolve your complaint. Response date: 13th December 2023

Efficient

I always find the staff friendly and helpful. The investment rates are very good, I have recommended to my friends, who have opened accounts too. Reviewed on: 10th December 2023

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