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Mansfield Building Society: Savings reviews

4.47
Based on 828 reviews, last reviewed 18th Feb 2025
52% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

4

Very efficient LOCAL building society that is OPEN... Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025
Robert M's avatar
Robert M

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (828)

Review of the Mansfield Building Society, Savings:

Just great service in the chesterfield branch

5
Just great service in the chesterfield branch Reviewed on: 17th December 2024

very good in part

4
customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

Chesterfield Branch

5
Excellent staff at Chesterfield branch… both of them. Reviewed on: 8th December 2023

Rates paid on investment

2
A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

3
Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

5
Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

A good experience

4
Mansfield BS has been courteous and professional throughout the registration process. A phone call from Mansfield BS early on to check my understanding was much appreciated. Reviewed on: 8th December 2023

Interest uncompetitive

4
appeared to be a great account when opened, but unfortunately Mansfield failed to keep up with other companies in terms of the increasing interest rates environmenrt. Reviewed on: 8th December 2023

Big service from one of the smaller Societies !

5
Overall, a faultless opening operation, with first class handling of transfer and general paperwork! !! Reviewed on: 8th December 2023

Not internet banking.

5
Very good interest rates, attractive stationery, helpful staff, efficient and timely notifications. Reviewed on: 8th December 2023

Good ISA rate

5
Good product. Pleasant helpful staff on end of a telephone. Call back when promised. Reviewed on: 8th December 2023

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