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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (829 reviews)

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4.48

Based on 829 reviews, last reviewed 26th Feb 2025

47% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Great customer service Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (829)

Review of the Mansfield Building Society, Savings:

Changing accounts - a good service

Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

friendly

you are very helpful and easy to talk to. Reviewed on: 9th August 2023

was interested in getting higher interest rate

i was shown best way of getting extra interest.all the girls at sutton in ashfield branch always cheerful and helpful...brilliant.. Reviewed on: 9th August 2023

Account opening at Mansfield building society

I was informed about Mansfield's offering of a one year fixed rate bond. This was something I had been enquiring about for some time. I was able to go out to the branch and open one with ease, with the help of staff who are helpful friendly and knowledgable. I was so pleased with my experience that I opened another one when the next issue was released. Reviewed on: 9th August 2023

Switch to online accounts difficult

I was pleased to see that Mansfield have set up online accounts as it is hard for me to go in to the branch nowadays. However when I went in and asked to switch my accounts to the online versions I had to close the account then walk across town to payn the cheque into my bank then apply online. in the event I found my bankoffered a better rate of interest on an equivqlent product so I used that instead. Reviewed on: 9th August 2023

Investing in fixed rate accounts

Great service by the BS, however I have had to go to the Sutton branch as there were no appointments available at Mansfield, and I live in Mansfield. However both branches staff are fantastic, knowledgeable and very helpful. Reviewed on: 9th August 2023

Friendly

And good interest rates Recommended Reviewed on: 8th August 2023

Efficient and friendly staff

I only transferred my account to another of your accounts that paid better interest Reviewed on: 8th August 2023

Great Service

Always helpful and efficient. Good updates about changing interest rates. Reviewed on: 8th August 2023

Good

Very helpful and gave good advice Reviewed on: 8th August 2023

Cheating on interest rates for savers.

Regular saers should pay more than the best instant access accounts - Mansfield RS used to but too much cheating I.e. not putting up rates when BOE do or putting them up less BOE - claiming no doubt ti be looking after morgage payers - no body thought about savers when morgage rates were cheap. No body cares that savers pittance interest rates are way below inflation Reviewed on: 8th August 2023

Reply from Mansfield Building Society Thank you for your feedback. We constantly review our rates to ensure we remain competitive and react to market conditions and we are increasing variable rate savings accounts on 1st September having previously increased rates on 1st June. Whilst the majority of our rates are not directly linked to the Bank of England Base Rate we are sorry to hear that on this occasion you didn’t feel that we were competitive. If you wish to discuss in more detail please contact us on 01623 676350 or email us at [email protected] and we will be happy to talk to you. Response date: 25th August 2023

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