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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (801 reviews)

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4.47

Based on 801 reviews, last reviewed 12th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

71%

17%

Latest highest rating:

5

Friendly and helpful staff.. Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

Latest lowest rating:

1

SAVER BEWARE Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (801)

Review of the Mansfield Building Society, Savings:

Just great service in the chesterfield branch

Just great service in the chesterfield branch Reviewed on: 17th December 2024

Good interest rates for savers

I think that the interest rate at Mansfield Building Society are very good for savers. Reviewed on: 5th November 2024

Opening New Account

Given good advice regarding savings accounts. Reviewed on: 5th November 2024

Good, but watch the Bonus end dates.

Closed a/c as rate reduced at end of 12m bonus but have another Mansfield Bonus savings account. Reviewed on: 5th November 2024

AVOID! This bank is totally set in the past.

This bank is totally set in the past. They mess about with little passbooks and still send cheques in the post. You will waste so much time with this bank and their antiquated processes and mindsets. Reviewed on: 5th November 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. As a Mutual Building Society passbooks and cheques are an important part of our savings portfolio and many of our members enjoy this type of access. However we understand that some members want a quicker service and in these cases, they may benefit from our digital proposition. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our online options with you. Response date: 6th November 2024

Great rate, but communication a bit slow.

Great rate, but could have done with more timely comms e.g. it's been 3 weeks since I sent back form, no updated passbook, but assume this survey means it's all been completed Reviewed on: 4th November 2024

Bond renewal by post.

Good administration from notice of renewal to processing and confirming maturity instructions Postal Reviewed on: 4th November 2024

Great Service

Easy to contact by phone, always friendly and helpful, things clearly and simply explained, no rush nor pressure, really appreciate being able to go into branch and open accounts via post, never pushed onto a computer/web site, not always necessary to have an appointment, good walk in service, branches warm and welcoming, it would be nice if the branches had longer opening times but I appreciate the financial implications. We attended the event at Mansfield FC - we were made to feel so valued and welcome by your staff and management - Thank you very much Reviewed on: 4th November 2024

Friendly service.

Very goods service and staff friendly and informative. Reviewed on: 4th November 2024

Range of Investments & Customer Service

There is always a good range of products available and I receive adequate and timely notification of what is available to me when an existing investment is reaching maturity. I seldom speak to anyone directly, however when I have done, the person I've been speaking to is always very polite and extremely helpul. Reviewed on: 4th November 2024

Good safe society.

Good safe society. Sadly Chesterfield opening times having been reduced, along with our move further away from Chesterfield had made our visits more inconvenient to do Reviewed on: 4th November 2024

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