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Terry Slade

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Review of the Mansfield Building Society, Savings:

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SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Review of the Melton Building Society, Savings:

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Inept Customer Services

Over a 3 day period, despite constant phone calls, emails and messages with recorded messages offering a return call within 5 hours, we are yet to receive any replies. My next call is to the Financial Ombudsman to start a complaints process. Reviewed on: 14th September 2023

Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 15th September 2023

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