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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (829 reviews)

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4.48

Based on 829 reviews, last reviewed 26th Feb 2025

47% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Great customer service Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (829)

Review of the Mansfield Building Society, Savings:

Changing accounts - a good service

Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

good customer care

as above, telephoned back and friendly guidance on what to do with forms etc. Reviewed on: 24th August 2022

Good

Fabulous and friendly with a very understanding phone manner Reviewed on: 24th August 2022

Good rates, admin awkward

I have had Mansfield accounts for some years. Surprised I still have to send my passbook in and get a cheque when I’m registered for online access. And online is very clunky. Reviewed on: 24th August 2022

savings interest rates

Sadly the Mansfield savings rates were competitive for only a short while before other providers overtook. As someone looking to invest over £20k with easy access, every 0.5% makes a difference I'm afraid. Reviewed on: 24th August 2022

Excellent service

Everyone very helpful and polite Reviewed on: 24th August 2022

Great customer service

Was informed of rates on offer whilst discussing my wifes account Reviewed on: 17th August 2022

Excellent Customer Service

Friendly,welcoming staff at the Sutton-in-Ashfield branch. The Adviser took the time to help me make an informed choice. Reviewed on: 16th August 2022

Help and Advice

We made an appointment to discuss our savings plans, the help, advice and guidance we received was very good and helped us make our decision to open several savings accounts. Reviewed on: 15th August 2022

Used to have good rates

The Mansfield BS used to have a regular saver with a good rate but like a lot of them they have not kept up with increases in the base rate and now we have instant access accounts that have better rates. The branch staff are friendly and helpful. Reviewed on: 15th August 2022

Professional Knowledgeable Staff

Customer Service staff at the Mansfield Building Society have a friendly, professional staff, who have a good knowledge of the products on offer. Everything was explained clearly to me to ensure I knew about the products which fitted my circumstances. Reviewed on: 15th August 2022

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