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Mansfield Building Society: Savings reviews

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4.48
Based on 829 reviews, last reviewed 26th Feb 2025
47% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (829)

Mansfield Building Society Branch Review

5
Friendly staff and explain everything clearly. Reviewed on: 20th September 2022
Verified Member's avatar
Verified Member

Well presented folder of investment account information

4
The folder of information was informative, clear and told anyone what they need to know, with all the usual precautions and warnings. Anyone who said they don't understand later on is lying because its all in clear and black and white here before the decision is made. Very clear about notice period, no withdrawals etc and the account I was opening was definitely postal only. Reviewed on: 17th September 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Opening an account.

5
very helpful staff and knowledgeable in helping us open the account. Reviewed on: 13th September 2022
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Mansfield Member Feedback

i have been with the Mansfield now for a number of years and always found the extremely helpful.

5
My resent dealings have involved the rollover of my cash ISA. This was done in a very friendly and helpful manner. Reviewed on: 13th September 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Excellent customer service

5
Dropped in on spec and was dealt with efficiently and completed my business straight away Reviewed on: 13th September 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Good old fashioned service

5
It was refreshing to be able to speak to a real friendly knowledgable human being. Reviewed on: 13th September 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Service

5
We received very good service and advice when sorting out our investments in branch Reviewed on: 12th September 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Good efficient customer service

5
I find the Mansfield Building easy to contact by telephone. The customer service staff give you full and correct information. Reviewed on: 12th September 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Mansfield Building Society Branch Review

5
Staff have always been very helpful, particularly so on the death of my husband. Reviewed on: 1st September 2022
Verified Member's avatar
Verified Member

Extremely helpful

5
Time was taken to ensure l had the best rate possible.l have been kept informed about your products Reviewed on: 24th August 2022
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Mansfield Member Feedback

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