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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Went in the day before to ask the procedure for open...

Went in the day before to ask the procedure for opening an account. Was offered a form to take home or could do it there. Took form home and returned the following day. Took my ID's with me. They were able to open my account on the spot. Maybe, because I always go into town early. Reviewed on: 12th December 2025

Simplicity

All very simple to renew the investment and have interest paid by cheque Reviewed on: 12th December 2025

LENGTH OF TIME TAKEN TO SET UP TRUST DEPOSIT ACCOUNT

The biggest issue with setting up a Trust Deposit account was the length of time it took, especially the period between when the checks on the numerous sponsors and beneficiaries had completed and the account set up and ready to accept funds. Basically I had almost a quarter of a million pounds sat in another banks Trust current account that I could not transfer to the Mansfield and thus cost a lot in missed opportunity to earn interest Reviewed on: 12th December 2025

no title as restricting word count unnaceptable

Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to action and receive in my current account. Others providers are better. I expect same day ability Reviewed on: 12th December 2025

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry we haven't met your expectations on this occasion, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Good experience opening an account by post

Good experience opening an account by post Reviewed on: 12th December 2025

Staff are always friendly and helpful

Staff are always friendly and helpful Reviewed on: 11th December 2025

Archaic savings procedures

Online Bonus Regular Saver requires signed closure letter. Get your signature a bit different and you’ll then need to provide certified ID. All done by post, withdrawal as a cheque. Stuck in the dark ages and much poorer than most other excellent small building societies, a shame really. Reviewed on: 11th December 2025

Helpful staff

Helpful staff in opening savings accounts Reviewed on: 11th December 2025

All of the staff are lovely and know what they're do...

All of the staff are lovely and know what they're doing. Reviewed on: 11th December 2025

Excellent & professional service from start to finish!

Excellent and professional service from start to finish by a team that went out of their way to understand our needs and help us in every way they could - thank you very much indeed! Reviewed on: 11th December 2025

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