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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Excellent service.

Excellent service, very helpful and friendly staff. Reviewed on: 15th December 2025

Excellent experience.

Excellent experience. Would certainly recommend. Reviewed on: 15th December 2025

Business Savings Account

Good evening, Mansfield BS were recommended to me and after reading your website seemed an excellent place for us to invest with you. After sending me all the application information/form I submitted. Somehow my application was missed and when I wrote to your Senior Leadership Team our application was sorted out immediately and with excellent customer service. Our business account was opened and I am a happy customer with an investment (that no other company could provide). Thank you very much. Reviewed on: 14th December 2025

Great service

Easy to contact in branch and by phone. All friendly , helpful and knowledgeable staff, loyalty products for existing customers and those living locally, plus visits for members to local places of interested. Great to feel wanted!! competitive interest rates Reviewed on: 13th December 2025

Customer service was good and I had no issues during...

Customer service was good and I had no issues during my time with Mansfield. Not having a website or app is a negative as I like to see how much money is in the account easily. Also only having a book to see the balance seems behind the times. The interest rate matching BOE base rate is good but other providers offer higher so this is another negative. Reviewed on: 13th December 2025

Overall a good experience.

Overall a good experience. The reason for closing my account is that I could get a more competitive rate with a different bank. Reviewed on: 13th December 2025

I Haven't Left!

Just to say I haven’t left The Mansfield, but I merely closed our 90-day postal account to transfer it to a Community Saver with the MBS which suited our needs better and was more advantageous. The people at the Chesterfield branch were very helpful and understood my needs perfectly and dealt with the transfer without a problem. So very happy! Reviewed on: 13th December 2025

Better rate elsewhere.

Better rate elsewhere. Helpful staff Reviewed on: 13th December 2025

Good service & rates of interest

Good service & rates of interest Reviewed on: 12th December 2025

Staff always very friendly and greet you as soon as...

Staff always very friendly and greet you as soon as you enter the branch. Offers very good advice. It is much better to invest in a local Building Society rather than a large impersonal one. Reviewed on: 12th December 2025

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