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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Simple and efficient

Very easy to fill out the forms for ISA transfer, excellent phne information on progress and clear simple paperwork Reviewed on: 4th November 2023

Poor communication

First withdrawal we made and waited for cheques to arrive in the post, we phoned them up and they had been sat there. Second withdrawal and to close the account we told the branch we would collect the cheques and gave a date and time. This was confirmed the day prior to Collection and when we got to the branch we were told they had been posted out to us? Reviewed on: 4th November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 23rd November 2023

Excellent and friendly service, Great products

Nothing more to add to above. As I say excellent products and service. Thanks Reviewed on: 4th November 2023

Efficient admin Mansfield Building Society

Application form sent quickly. Account set up efficiently Reviewed on: 4th November 2023

New investor

I found opening a savings account at the Mansfield Building Society very easy, they were so helpful, friendly and pleasant to deal with. Reviewed on: 3rd November 2023

Possible Improvements

When opening a regular savings account it would have been handy to have known in advance thast you need cash/cheque on the day, I thought you could do a bank transfer within 7days! Reviewed on: 3rd November 2023

Great product and service

Mansfield Building Society consistently offer good value on our Savings and the new Kick Start Regular Saver is a great addition to their range supported by a quick and easy service from the Mansfield Branch. Reviewed on: 3rd November 2023

The personal touch

Found a financial institution that's easy to contact by phone; what's more you can speak to a person. The cherry on the bun is that a real person rang me to inform me how the ISA transfer was proceeding ! Reviewed on: 3rd November 2023

Good Customer Service in Branch

As always, I was treated as an Individual and pleasant service. Reviewed on: 3rd November 2023

Very easy process

Opened online account - very easy Once opened transferred £1 to make sure I had put in correct details. As it was 1st transfer took a while and rang customer services - very helpful. Second transaction went through very quickly Happy with overall experience Reviewed on: 3rd November 2023

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