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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Support your local building society

It is unusual nowadays to be able to speak to someone based in this country who speaks proper English and not a customer service department based in India thank goodness. Very reassuring. Reviewed on: 9th January 2026

Good savings product and website experience.

Good savings product and website experience. Left Mansfield BS because they didn't offer a one year savings product. Reviewed on: 9th January 2026

ISA account ...

Easy to deal with all accounts set up with out a problem Reviewed on: 9th January 2026

Very professional and efficient.

Very professional and efficient.Easy forms.Transferral back to my bank worked so well.I did ring one time and I spoke to a person.Rare these days .Much appreciated.I would invest monies again.Love the fact that you are a Building Society. Reviewed on: 9th January 2026

I have found the staff at the HQ very security conse...

I have found the staff at the HQ very security conseous & efficient. Prompt at dealing with any issues Reviewed on: 9th January 2026

Very easy to open account and staff very friendly

Very easy to open account and staff very friendly Reviewed on: 9th January 2026

New Savings account

Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we have , security checks needed and asked us to come back in 30 minutes , if convenient , which it was. Account was ready for our return. Now to make monthly transfers and the interest rates including first year bonus clearly advised with other product options. Reviewed on: 24th December 2025

Glacially slow service

You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even allowing for the need to explain to us how to complete the relevant forms, this is disgracefully slow, isnt it? Reviewed on: 23rd December 2025

Reply from Mansfield Building Society Thanks for sharing your experience with us. We're sorry for the inconvenience caused by the time it took to resolve your query. We've since increased resource in this team, so we'll be much faster in future. Response date: 16th January 2026

Friendly and polite people always ready to help inte...

Friendly and polite people always ready to help interest rates are competitive. Only problem I have is paying tax on savings in past years Reviewed on: 16th December 2025

In branch service review

I like the pleasant, friendly staff member who was extremely helpful. Thank you. Reviewed on: 15th December 2025

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