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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Excellent Service

I transferred an ISA. It was very easy to do and opened very quickly. Reviewed on: 17th November 2023

Great experience and smooth transaction

My postal account opening of my ISA and subsequent transfer into this new account was very easy, including a very easy and straightforward website for me to navigate and to download my forms to speed up the process and to save waiting upon the mailing service to deliver my application pack. I find Mansfield BS many times better than the big banks including the competitive rates of interest on offer. Reviewed on: 17th November 2023

easy

It was simple to open the Account. Very helpfull staff Reviewed on: 17th November 2023

Straight forward and easy to deal with

As above staff were found to be polite and knew what they were doing Reviewed on: 17th November 2023

very satisfied

pleasant knowledgeable obliging staff Reviewed on: 17th November 2023

Friendly and Personal Service

Needed to open Savings Accounts, and the other banks and So Called Building Societies, were not really bothered, just handing out a leaflet and telling you to apply online. The Staff behind the counter at the Mansfield Building Society took time to listen and advise Reviewed on: 17th November 2023

Easy

We made an appointment. We're seen promptly and courteously. It was great not to feel processed. Reviewed on: 17th November 2023

Ineterst Rates

Good experience with the bank but disappointing Interest rates compared to other providers. Had to close my savings account and invest the savings with another provider with an interest rate of 5.7%. Reviewed on: 10th November 2023

Excellent service

Helpful and knowledgeable advisor Reviewed on: 5th November 2023

Excellent Customer Service

It was brilliant to be able to talk to someone face to face who actually knew what we wanted. From a customer service background it was great to see real quality customer service is not dead. Claire was excellent. Reviewed on: 5th November 2023

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