Write a review

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

View other Mansfield Building Society products

4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Mansfield Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Savings reviews (1580)

Good customer service and interest rates.

Good customer service and interest rates. Reviewed on: 5th November 2025

A safe place to invest

I invested a large amount of money with Mansfield and so was a bit anxious about it's safety. The communication that was always provided by Mansfield staff meant that I was always reassured that I was dealing with a reputable organisation and that I had invested wisely. Reviewed on: 5th November 2025

Staff where really helpful

Staff where really helpful when asking about an old isa and my options to transfer to another account Reviewed on: 4th November 2025

Mostly good.

Some of your systems are a bit outdated but the person I spoke with said they are being updated. what I do like is that there’s the minimum of contact with the customer, no oppressive marketing. Reviewed on: 4th November 2025

Easy to use the site and apply.

Easy to use the site and apply. Shame no app Reviewed on: 4th November 2025

Disappointed is an understatement.

Opened a savings account with all the documentations needed. I made the 1st transfer of £12 into my account and followed the instructions carefully (firstly, it shouldn't be such a process to make a transfer) and my £12 has vanished into thin air. It never arrived into my Mansfield account & yet left my Halifax account. I called customer service & the lady wasn't helpful, she had made up her mind that I must have done the transfer wrongly & my explanation was not getting through. I am disappointed with this bank is an understatement. All the process & yet making a transaction isn't even easy. I am glad I only transfered £12 not any huge figure otherwise. I do NOT recommend Mansfield building society. You might as cut out the middle man & go straight to Barclays (the affiliated bank). I feel very disappointed & upset. I feel like my effort was wasted. Anyways, I found another bank who was offering the same service as Mansfield & everything was as smooth as butter. Reviewed on: 4th November 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations and understand how frustrating it must have been not to have received proper support. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 6th November 2025

The only reason we have moved our account is due to...

The only reason we have moved our account is due to the savings options you have at the moment. Reviewed on: 4th November 2025

Ok for a Monday.

Ok What ! you require more. Do I have to write a story or even a Book? Reviewed on: 4th November 2025

Staff always helpful and efficient.

Staff always helpful and efficient. It is good to be able to talk to a real person, which is not always the case these days. My renewal dealt with swiftly. Reviewed on: 4th November 2025

Reinvestment

Everything done via post. No contact. Reviewed on: 4th November 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Deposit Account
from Secure Trust Bank 3.96 from 7 reviews
Savings
from Loughborough Building Society 4.89 from 479 reviews
Savings account
from Hargreaves Lansdown 4.28 from 8 reviews

Want to see more from Mansfield Building Society?

Mortgages
from Mansfield Building Society 4.51 from 447 reviews
Insurance
from Mansfield Building Society 4.06 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub