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Mansfield Building Society: Savings reviews

4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Always get to speak to a human not a chat bot!

5
Always get to speak to a human not a chat bot! Reviewed on: 12th January 2026

Mansfield equals friendly.

5
All interactions with the Mansfield building society online and by phone have been relaxed and easy to navigate. And customer service always seems very professional but also friendly. And human! Reviewed on: 12th January 2026

No problems on regular saver accounts

5
No problems on regular saver accounts Reviewed on: 12th January 2026

Solid Values

5
No gimmicks or hard sell, just efficient and effective. Reviewed on: 12th January 2026

walked in no appointment very warm greeting, i expla...

5
walked in no appointment very warm greeting, i explained what i wanted and they were able to offer what i needed, all sorted while i had a coffee Reviewed on: 12th January 2026

Friendly, helpful and approachable staff.

5
Friendly, helpful and approachable staff. Lovely to have a branch in the town that we live, which is warm and very welcoming without any waiting. Dropped in to sort out the renewal of our accounts and staff were able to sort things out straight away. Reviewed on: 12th January 2026

The staff were friendly and helpful and helped me pu...

5
The staff were friendly and helpful and helped me put my money in the right place Reviewed on: 11th January 2026

Chesterfield office.

5
The staff in the Chesterfield office are always cheerful, polite and helpful. Reviewed on: 11th January 2026

Making contact with the Mansfield Building Society

5
I have only made contact with the Mansfield Building Society through the telephone or the internet, as I live in East Leake which is at the other end of the county. Sometimes it takes a while before I receive a reply, but when it comes it is always courteous and very helpful. I appreciate you are busy and accept that you often offer to call back before the close of day. Reviewed on: 10th January 2026

Excellent customer service

5
My contact with the Society has been as a saver by phone or post, and has been uniformly excellent: clear and helpful advice or answers to my questions and effective action. The products offered appear competitive. Reviewed on: 9th January 2026

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