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Mansfield Building Society: Savings reviews

4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Access by tel really bad, staff excellent

4
Access by telephone is poor. It seems impossible to call your number and talk to a person at any time during your opening times. Call back is not convenient to busy customers. Once I spoke to someone they were excellent; welcoming, good listeners, knowledgeable, quick and . Thank you. Reviewed on: 12th January 2026

Top savings rate & helpful staff

5
Very helpful in branch when I wanted to set up a joint account with all my children and in addition we're paying the best rate I could find. On line and in branch account and friendly, welcoming staff when I visit the local branch. Reviewed on: 12th January 2026

Magnificent Mansfield

5
Magnificent Mansfield... Always helpful staff and a warm customer relations in all activities. Competitive interest rates with easy access in all matters in branch. Reviewed on: 12th January 2026

Knowledgeable and friendly staff

5
Knowledgeable friendly staff willing to give advice if required. Reviewed on: 12th January 2026

Outstanding mutual society, brilliant in so many ways!

5
Outstanding mutual society, brilliant in so many ways! Especially customer service. Reviewed on: 12th January 2026

Staff are friendly and efficient.

5
Staff are friendly and efficient. Interest rates are very competitive. Reviewed on: 12th January 2026

Good range of products and goid interest rates.

5
Good range of products and goid interest rates. Reviewed on: 12th January 2026

A Smaller Society - But a Big Player!

5
A mutual Society (which I believe in) offering excellennt personal service. Reviewed on: 12th January 2026

Phones can be busy, but staff are great

5
Phones can be busy, but staff are great Reviewed on: 12th January 2026

We've always found the staff helpful and attentive t...

5
We've always found the staff helpful and attentive to our issues when we have had some awkward queries such as when dealing with our bond which required a renewal process as well as moving some funds to another account when we were'nt going to be around at the time of the bond maturity. They were able to sort out a method to resolve our issue with the transfer of funds. They are always friendly and courteous Reviewed on: 12th January 2026

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