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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Local provider

Professional and courteous staff members Reviewed on: 9th December 2023

Account not closed

I moved my money to an even better account and put in more money, so I was surprised to be asked why I had closed the old account. Reviewed on: 9th December 2023

Straightforward deal

Telephones answered almost immediately, no « your call is important to us ´going on forever. The three staff I spoke to were knowledgeable , polite and did human speak. Reviewed on: 8th December 2023

It is good to speak to a human being

Easy to open account. Staff pleasant Reviewed on: 8th December 2023

Friendly staff 5 stars

Good all round service and friendly staff Reviewed on: 8th December 2023

very good in part

customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

Chesterfield Branch

Excellent staff at Chesterfield branch… both of them. Reviewed on: 8th December 2023

Rates paid on investment

A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

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