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Mansfield Building Society: Savings reviews

4.72
Based on 1,622 reviews, last reviewed 12th Jul 2026
54% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

In branch service review

5
I like the pleasant, friendly staff member who was extremely helpful. Thank you. Reviewed on: 15th December 2025

Excellent service.

5
Excellent service, very helpful and friendly staff. Reviewed on: 15th December 2025

Excellent experience.

5
Excellent experience. Would certainly recommend. Reviewed on: 15th December 2025

Business Savings Account

4
Good evening, Mansfield BS were recommended to me and after reading your website seemed an excellent place for us to invest with you. After sending me all the application information/form I submitted. Somehow my application was missed and when I wrote to your Senior Leadership Team our application was sorted out immediately and with excellent customer service. Our business account was opened and I am a happy customer with an investment (that no other company could provide). Thank you very much. Reviewed on: 14th December 2025

Great service

5
Easy to contact in branch and by phone. All friendly , helpful and knowledgeable staff, loyalty products for existing customers and those living locally, plus visits for members to local places of interested. Great to feel wanted!! competitive interest rates Reviewed on: 13th December 2025

Customer service was good and I had no issues during...

3
Customer service was good and I had no issues during my time with Mansfield. Not having a website or app is a negative as I like to see how much money is in the account easily. Also only having a book to see the balance seems behind the times. The interest rate matching BOE base rate is good but other providers offer higher so this is another negative. Reviewed on: 13th December 2025

Overall a good experience.

4
Overall a good experience. The reason for closing my account is that I could get a more competitive rate with a different bank. Reviewed on: 13th December 2025

I Haven't Left!

5
Just to say I haven’t left The Mansfield, but I merely closed our 90-day postal account to transfer it to a Community Saver with the MBS which suited our needs better and was more advantageous. The people at the Chesterfield branch were very helpful and understood my needs perfectly and dealt with the transfer without a problem. So very happy! Reviewed on: 13th December 2025

Better rate elsewhere.

5
Better rate elsewhere. Helpful staff Reviewed on: 13th December 2025

Good service & rates of interest

5
Good service & rates of interest Reviewed on: 12th December 2025

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