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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.75
Based on 1,580 reviews, last reviewed 21st May 2026
34% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026
Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

In branch service review

5
Helpful , knowledgeable staff, who explain your financial options well. Reviewed on: 26th November 2025

In branch service review

5
Staff frinedly. Branch only open at certain times. Reviewed on: 20th November 2025

In branch service review

5
Knowledgeable and friendly staff and ease of opening an account. Reviewed on: 20th November 2025

Excelent personalised service.

5
Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be able to contact Tony Harrison directly with my queries. He was very responsive and helpful - due to waiting for confirmation of a house completion date i could only give him short notice to set up the account. I really liked the very human service. Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

In branch service review

5
That I can come into the branch that's not online and that's local. Reviewed on: 12th November 2025

In branch service review

5
The staff in branch especially Helen were very helpful. Reviewed on: 12th November 2025

In branch service review

5
I thouraly enjoeed our afternoon at the observitory with my family. Reviewed on: 12th November 2025

Frustrating

4
I find it frustrating that when I want to open a new account as I just have I have to hand in the application form and then wait till I get confirmation through the post to actually fund it causing me to have to return to branch. Reviewed on: 12th November 2025
David H's avatar
David H

renewed an ISA

4
renewed an ISA that was coming to the end of its term, we asked about putting more money into it and were told that the new ISA was expiring soon and we would only have a few days, looking at your products we could have put the money into a newer product that would have longer to add to it (and it appears to pay the same rate), we were not told this Reviewed on: 12th November 2025
Peter S's avatar
Peter S

Good customer support.

5
The customer service were very understanding, friendly and professional, made me feel at ease. Reviewed on: 11th November 2025
Sandra L's avatar
Sandra L

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