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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

We are a charity and used Mansfield as a deposit for...

We are a charity and used Mansfield as a deposit for our funds raised. Not very often, about once or twice a year we would ask for information, such as the annual interest certificate for our account, a requirement for the accountants.. every time we or particularly me tried to interact with Mansfield, I had to jump through hoops to even be told MY national insurance number was wrong!! yet on other occasions - no problem. Things I asked for were never sent, letters I sent to Mansfield regarding change of address for myself, they say they never received.. Mansfield is just hard work. Reviewed on: 7th November 2025

no comments about mundane transaction

no comments about mundane transaction Reviewed on: 5th November 2025

Good customer service and interest rates.

Good customer service and interest rates. Reviewed on: 5th November 2025

A safe place to invest

I invested a large amount of money with Mansfield and so was a bit anxious about it's safety. The communication that was always provided by Mansfield staff meant that I was always reassured that I was dealing with a reputable organisation and that I had invested wisely. Reviewed on: 5th November 2025

Staff where really helpful

Staff where really helpful when asking about an old isa and my options to transfer to another account Reviewed on: 4th November 2025

Mostly good.

Some of your systems are a bit outdated but the person I spoke with said they are being updated. what I do like is that there’s the minimum of contact with the customer, no oppressive marketing. Reviewed on: 4th November 2025

Easy to use the site and apply.

Easy to use the site and apply. Shame no app Reviewed on: 4th November 2025

Disappointed is an understatement.

Opened a savings account with all the documentations needed. I made the 1st transfer of £12 into my account and followed the instructions carefully (firstly, it shouldn't be such a process to make a transfer) and my £12 has vanished into thin air. It never arrived into my Mansfield account & yet left my Halifax account. I called customer service & the lady wasn't helpful, she had made up her mind that I must have done the transfer wrongly & my explanation was not getting through. I am disappointed with this bank is an understatement. All the process & yet making a transaction isn't even easy. I am glad I only transfered £12 not any huge figure otherwise. I do NOT recommend Mansfield building society. You might as cut out the middle man & go straight to Barclays (the affiliated bank). I feel very disappointed & upset. I feel like my effort was wasted. Anyways, I found another bank who was offering the same service as Mansfield & everything was as smooth as butter. Reviewed on: 4th November 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations and understand how frustrating it must have been not to have received proper support. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 6th November 2025

The only reason we have moved our account is due to...

The only reason we have moved our account is due to the savings options you have at the moment. Reviewed on: 4th November 2025

Ok for a Monday.

Ok What ! you require more. Do I have to write a story or even a Book? Reviewed on: 4th November 2025

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