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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

experience of Mansfield BS

Clearly focused on control and prevention of fraud which is good Reviewed on: 9th October 2023

Quick efficient service

Anew account set up in less than a week. Polite and helpful telephone staff Reviewed on: 9th October 2023

Always helpful

Staff are always pleasant and helpful.They answer questions clearly . Reviewed on: 9th October 2023

Problems receiving money when closing account

To close accounts, the Mansfield doesn't transfer money by fast payments; only by CHAPS (at a charge) or cheques (that take a long time in the post). Reviewed on: 9th October 2023

Reply from Mansfield Building Society Thank you for taking the time to provide feedback, we’re sorry that your experience hasn’t met your expectations. Whilst we are currently unable to offer faster payment options for all savers, we are reviewing this alongside system developments to be able to offer this in the future. Response date: 10th October 2023

Branch experience

Going into the branch at Sutton is such a pleasure. Emma and her team are very professional but make you feel at ease. Emma is so knowledgeable and will help you in any way she can. My visit was such a positive experience. The team there are such an asset to your company. Reviewed on: 9th October 2023

Professional and helpful

Invested but would have appreciated an email to confirm Mansfield had received the monies. Reviewed on: 9th October 2023

Easy to open an Online Account

I found it easy to open an online account for a one year fixed rate bond. The process was straightforward and quick. I can now rest, knowing that my savings are safe for a year until I need them Reviewed on: 9th October 2023

Nice Saving Rate. Nice Easy Sign Up.

New savings account opened in branch at Kirkby. No queues and within 15 minutes, it was all done. Maybe because I had another account helped matters, possibly so. The lady answered any questions I had very well, and handled the visit efficiently and in a friendly manner. Reviewed on: 9th October 2023

Exceptional help

Quick swift help in store from polite helpful staff. Reviewed on: 6th October 2023

Branch visit

Staff friendly and positive but were disappointed not to be given a more private area away from the door to prepare application forms. Reviewed on: 4th October 2023

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