Write a review

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

View other Mansfield Building Society products

4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

Visit provider site Read all reviews Write a review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Mansfield Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Savings reviews (1092)

Good products & friendly customer service

Scores marked down as withdrawal and transfer details weren’t clarified sufficiently but all staff on phone and at branch were friendly and helpful which was much appreciated Reviewed on: 3rd October 2023

Bad

I opened an account. Sent a deposit. It didn't appear. I panicked. I phoned. Nobody knew why it hadn't appeared, and they didn't seem to be very interested. After two days missing, it showed up. I didn't relish all that stress. I couldn't get it back fast enough. Not only will I never again go anywhere near you, you've put me off Building Societies as keepers of my cash Reviewed on: 3rd October 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a bit more about your experience and discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 10th October 2023

friendly

Very friendly and personal, made to feel very welcome. Maybe need to improve online access Reviewed on: 2nd October 2023

Great customer service

The people facing team have resurrected great customer service. Always feel welcome, safe, and received sound advice. Highly recommended. Actually enjoy popping in. Reviewed on: 2nd October 2023

What more can you ask

Great savings rate, clear forms to fill in, friendly helpful staff in branch and simple efficient service. Excellent Reviewed on: 2nd October 2023

Excellent service product

Extremely helpful, knowledgeable and friendly staff. Good variety of accounts and user friendly ! Reviewed on: 2nd October 2023

Helpful staff

Excellent staff, good advice shame about telephone service Reviewed on: 2nd October 2023

Telephone banking

Would be nice to quickly be able to speak to a human like we used to! Guess have to move with the times. Apart from that always carried out requests promptly and correctly Reviewed on: 2nd October 2023

Good organisation

Helpful ,friendly ,knowledgeable, good products Reviewed on: 2nd October 2023

Opening an accocunt

I found the process of opening an online account and logging in unnecessaarily confusing as there was no indication that a 'special word' was not the same as a 'password'. And when I tried to transfer in my first deposit and my bank alerted me that Mansfield's banking details could not be verified and that this might be a scam, I aborted the process and nearly reverted to paying the money to an existing account with another building society. Reviewed on: 2nd October 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We understand your concerns in relation to transferring your first deposit. The majority of large banks are now using a Confirmation of Payee system, to ensure financial security when making payments online. Although the regulatory deadline is not until 2024, we are working to get this up and running at the earliest opportunity, however in the meantime, we would like to confirm that our banking details are confirmed on our website in our Mansfield Online FAQs or as a document to download from our main savings page https://www.mansfieldbs.co.uk/savings/. We would still like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected]. Response date: 11th October 2023

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Marsden Building Society 4.95 from 4448 reviews
Savings
from Monmouthshire Building Society 4.88 from 2779 reviews
E-Volve Savings Notice Account
from RCI Bank 4.83 from 167 reviews

Want to see more from Mansfield Building Society?

Mortgages
from Mansfield Building Society 4.62 from 380 reviews
Insurance
from Mansfield Building Society 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub