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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.75
Based on 1,580 reviews, last reviewed 21st May 2026
34% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026
Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

In branch service review

5
Been with the Mansfield since approx. 1957 - a good recommendation. Reviewed on: 31st July 2025

In branch service review

5
Very helpful recently when problems with postal office failed to deliver. Reviewed on: 29th July 2025

Competitive rate on your ISA but no online access

4
You offered a v competitive rate on your ISA when I joined. This has since fallen behind some of the new players. A major drawback was/is the lack of online access including for ISA transfers. I know though that you are presently working to put in an online system. Long overdue even though you have the cash to do it with. Reviewed on: 28th July 2025
Dr Richard J Brumpton's avatar
Dr Richard J Brumpton

Great Customer Service

5
Good quick efficient set up of account, staff very friendly and helpful, local Building Society Reviewed on: 28th July 2025
Tracy G's avatar
Tracy G

Initially very good but became disappointing

4
I opened an ISA in November 2023 because the rate was very good and there is a branch nearby. The staff at the branch were helpful and friendly. I was happy with the ISA until a few weeks ago when the rate was cut substantially by more than the cut made by the Bank of England. It then became lower than many other building societies were offering. Reviewed on: 28th July 2025
Dee Bee's avatar
Dee Bee

Very helpful.

4
Very helpful. Courteous. Did what was required. Reviewed on: 28th July 2025
Triloki Nath Mehrotra's avatar
Triloki Nath Mehrotra

Good but could improve account offerings.

5
Experience was good however the reason for closures and recent withdrawals was the rates were reducing and when accounts become obsolete the rate offered is poor. I feel the Mansfield could and should improve on its on-line account offerings by offering easy access accounts. Reviewed on: 23rd July 2025
Thomas Mck's avatar
Thomas Mck

Brilliant, friendly staff, always open when I’m in S...

5
Brilliant, friendly staff, always open when I’m in Sutton. The branch is very clean and smart. Can’t fault anything. The only reason we moved on this occasion was for the savings rate. Reviewed on: 23rd July 2025
J T's avatar
J T

Great, was easy.

5
Great, was easy. Straightforward telephone and postal communications. Everything was completed easily. Reviewed on: 23rd July 2025
T Franks's avatar
T Franks

In branch service review

5
Easy and convenient to get to in Sutton. Reviewed on: 21st July 2025

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