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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

no comments about mundane transaction

no comments about mundane transaction Reviewed on: 5th November 2025

Good customer service and interest rates.

Good customer service and interest rates. Reviewed on: 5th November 2025

A safe place to invest

I invested a large amount of money with Mansfield and so was a bit anxious about it's safety. The communication that was always provided by Mansfield staff meant that I was always reassured that I was dealing with a reputable organisation and that I had invested wisely. Reviewed on: 5th November 2025

Staff where really helpful

Staff where really helpful when asking about an old isa and my options to transfer to another account Reviewed on: 4th November 2025

Mostly good.

Some of your systems are a bit outdated but the person I spoke with said they are being updated. what I do like is that there’s the minimum of contact with the customer, no oppressive marketing. Reviewed on: 4th November 2025

Easy to use the site and apply.

Easy to use the site and apply. Shame no app Reviewed on: 4th November 2025

Disappointed is an understatement.

Opened a savings account with all the documentations needed. I made the 1st transfer of £12 into my account and followed the instructions carefully (firstly, it shouldn't be such a process to make a transfer) and my £12 has vanished into thin air. It never arrived into my Mansfield account & yet left my Halifax account. I called customer service & the lady wasn't helpful, she had made up her mind that I must have done the transfer wrongly & my explanation was not getting through. I am disappointed with this bank is an understatement. All the process & yet making a transaction isn't even easy. I am glad I only transfered £12 not any huge figure otherwise. I do NOT recommend Mansfield building society. You might as cut out the middle man & go straight to Barclays (the affiliated bank). I feel very disappointed & upset. I feel like my effort was wasted. Anyways, I found another bank who was offering the same service as Mansfield & everything was as smooth as butter. Reviewed on: 4th November 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations and understand how frustrating it must have been not to have received proper support. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 6th November 2025

The only reason we have moved our account is due to...

The only reason we have moved our account is due to the savings options you have at the moment. Reviewed on: 4th November 2025

Ok for a Monday.

Ok What ! you require more. Do I have to write a story or even a Book? Reviewed on: 4th November 2025

Staff always helpful and efficient.

Staff always helpful and efficient. It is good to be able to talk to a real person, which is not always the case these days. My renewal dealt with swiftly. Reviewed on: 4th November 2025

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